Nottingham University Hospitals NHS Trusts
27 hours per week - 6 month maternity cover
To be responsible for the audio typing and transcription of all clinical correspondence across all specialties within the Directorate. The post holder will be expected to ensure all clinical correspondence is typed and processed within specified timescales and will need to demonstrate a flexible approach to the job, providing typing support for the specialty. The post holder will need fast and accurate audio typing skills and a sound knowledge of medical terminology. The post holder must have at least one year's audio typing experience.
Main duties of the job
1. Accurately transcribing from Winscribe digital dictation and Winscribe.
2. Use judgement and initiative to prioritise the importance/urgency of particular requests.
3. Ability to exchange sensitive or contentious information.
4. Adapt a flexible attitude to meet the needs of the service.
5. Provide cover for Patient Pathway Administrator colleagues during times of sickness and annual leave.
6. Promote an open friendly working environment.
7. Adhere to Trust policies and procedures relevant to your position.
8. Participate in a Personal Development Plan.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation. Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career! We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job responsibilities
1. Accurately transcribing from Winscribe digital dictation and Winscribe Speech Recognition digital dictation, outpatient clinic letters and miscellaneous clinical correspondence to a high standard with specified timescales.
2. Responsible for the production of discharge summaries, clinical papers and material for publication from either audio or copy typing.
3. Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines.
4. Undertake daily peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work.
5. Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.
6. Liaising with outpatient administrator regarding appointments and necessary important clinical information to ensure patients are seen on their pathway without delay.
7. Manage e-mail accounts to retrieve Inter Provider Transfers then record and take any necessary action as appropriate.
8. To undertake other specialty specific duties in accordance with Trust policies and procedures to facilitate the patient pathway.
9. Ensure RTT patient data quality is accurate at all times.
10. Adapt a flexible attitude to meet the needs of the service, taking into consideration each department's unique specialty and the subsequent requirements of such specialist services.
11. Provide cover for Patient Pathway Administrator colleagues during times of sickness and annual leave.
12. Promote an open friendly working environment.
13. Adhere to Trust policies and procedures relevant to your position.
14. Participate in a Personal Development Plan.
Person Specification
Training and Qualifications
* RSA III or equivalent experience.
* 5 GCSE's or equivalent at grade C or above.
Experience
* Proven typing and admin experience.
* Knowledge of Hospital IT systems and experience in Microsoft Word/Outlook.
* Fast and accurate audio typing.
* Previous experience of working in the NHS.
Communication and Relationship skills
* Must be able to accurately convey verbal and written communication.
* Must be understanding and helpful.
* Able to use correct grammar and spelling.
* Must be able to clearly and accurately convey information verbally gathered from both verbal and documented reports.
* Works within prescribed deadlines.
Analytical and Judgement skills
* Able to use judgement to make decisions in order to solve problems/enquiries.
* Able to analyse situations/issues.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Nottingham University Hospitals NHS Trusts
£24,071 to £25,674 a year pro rata.
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