* On site/ Hybrid / Remote: Scotland - Home-based, blended or fully office based (from our office in Edinburgh)
* Closing 5th February 2025
* Advertised from 22nd January 2025
* Salary depending on experience.
Role
As Programme Manager, you will report to the Head of Programme Delivery – Home and Business Energy Scotland, and oversee and enhance the delivery of the Scottish Government-funded Home Energy Scotland programme.
Who we are
Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.
At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.
Here are some of the benefits we offer:
* We offer an outstanding pension scheme including employer contributions of up to 9%, 11% or 13% (age-linked).
* Enhanced parental leave.
* 25 days annual leave plus bank holidays, with service-linked increases as well as three goodwill days over the Christmas period.
* Staff wellbeing allowance of up to £25 per month / £300 per year.
Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.
The role
The post holder will work closely with internal teams and contracted advice service partners to ensure ongoing high-quality advice for Scottish householders. The successful candidate will ensure the service continues to achieve world-class levels of customer satisfaction across both traditional advice channels and through digital support. Within the first six months, the successful candidate will provide input to service improvement and design decisions, ensuring Home Energy Scotland aligns with the policy goals of the Scottish Government’s Heat in Buildings strategy, reduces carbon emissions from households across the country, and supports people experiencing fuel poverty.
The team
Home Energy Scotland is an award-winning advice service that supports hundreds of thousands of households across Scotland every year to make their homes warmer and more affordable and to reduce carbon emissions. The team delivers support at scale, responding to both the intensifying climate crisis and cost-of-living challenges.
What you’ll do
Your role includes driving the programme's development, financial performance, and meeting advice centre targets. You will manage the advice centre network's requirements, address challenges, and coordinate responses with the appropriate team members. Leading a team of managers across operations, fuel poverty support, partnerships, and service improvement, you will collaborate with staff across marketing, evaluation, and digital to ensure success.
What you’ll bring
* Programme and project management experience and skills with the ability to manage a wide-ranging team and portfolio.
* Excellent relationship-building, influencing, and negotiating skills with the ability to interact at all levels.
* Ability to manage a distributed team and work effectively with indirectly managed teams and contractors.
* Well-developed verbal and written communication skills.
* Results oriented with the ability to prioritise and to work to deadlines.
* Excellent analytical, organisation and time management skills.
* Strong customer focus and a willingness to prioritise quality and customer experience.
* Ability to understand complex IT systems and support their design and development.
* Good financial and commercial acumen.
Application notes
Applications close 23.59, 5 February 2025. Interviews are intended to be held 13 & 14 February 2025.
To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Please click 'apply online' via our recruitment portal. We will ask for your personal details, work history and a supporting statement. Applications submitted without a supporting statement will not be considered.
In your supporting statement please explain how you meet the essential areas in the job description. Applications submitted via email or without a supporting statement will not be considered.
Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for everyone.
If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch.
Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.
We will be happy to discuss this and our blended working model at the interview stage with you.
Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Diversity and inclusion
Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.
We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.
#J-18808-Ljbffr