Job Title: Admissions Assistant
Responsible To: Director of Admissions
Department: Marketing, Admissions and Development
We are seeking an Admissions Assistant to support the Admissions Managers and Director of Admissions in delivering an efficient and effective admissions service, to provide support for all duties, processes and responsibilities related to the admissions office.
Key Tasks and Responsibilities:
* To create a positive impression to those seeking information on admission to the school.
* To ensure that all information from initial enquiry is captured in a timely and accurate manner in the admissions database.
* To support the Admissions Managers with:
* The efficient and timely logging of all details about prospective entrants from initial enquiry to the point of join.
* Visits of prospective parents and ensuring that they are welcomed to the School from the moment they arrive at Lancing.
* Ensuring that the presentation of the HMO visitors’ area is tidy for our guests.
* Responding to telephone enquiries, processing registration documents and visit follow-up communications.
* The follow up, communication and prompt database entry of families through different stages of the recruitment process. Processing registration documents.
* Ensure the filing of prospective pupil records is kept up to date and easily accessible.
* Where necessary assisting the Admissions and Database Officer.
* Assisting in preparing for events being arranged by the Admissions/Marketing office.
* Co-ordinate the programme of events and visits, liaising with prep schools in particular. Ensuring materials are prepared for events.
* Liaising with the Lancing College prep schools and other feeder schools.
* Marketing of the school to prospective parents, prep schools and agents.
* The administration of entrance assessments, scholarships and additional tests.
* Administration of the recruitment of international pupils, working with our specialist visa provider.
* Dealing with other issues as determined by the Director of Admissions.
* Managing stationary orders for the Head Master’s Office (HMO).
* Managing catering orders for the HMO with the College catering department in relation to the day-to-day requirements.
Measure of Success
Success in this role will be measured by:
* The number and quality of pupils joining the College.
* A positive customer experience, measured through customer interactions.
* The value and accuracy of reporting and management information.
* The day-to-day smooth running of the Admissions Office.
* Adequate materials are prepared for external and internal events.
Key Skills and Qualities required:
Essential
* Educated to minimum GCSE standard in English and Mathematics.
* Previous administrative experience including greeting customers and dealing with enquiries by telephone.
* Previous experience of working with a customer database, ensuring accuracy of data entry and personalised mailings (mail merge).
* Exceptional organisational and administrative skills.
* The ability to prioritise and to work to strict deadlines whilst always maintaining accuracy.
* Excellent communication and interpersonal skills both verbal and written.
* Competent and enthusiastic user of databases and Microsoft Office.
* Ability to multitask and work under pressure whilst dealing with visitors and enquiries.
* Ability to work within a team and to be a self-starter.
Desirable
* Training certificate in IT packages.
* Education to A Level and beyond.
* Previous experience of working within a school or a good knowledge of the education sector would be an advantage.
Personal Attributes
* Attention to detail and an understanding of the importance of processes.
* Self-motivated, self-confident, and able to work independently and as part of a team.
* Ability to deal effectively with confidential and sensitive information.
* Excellent time management, organisational and administration skills.
* Enjoy working to a high standard in a demanding environment.
* Able to work on own initiative and with a can-do and flexible approach.
* Calm under pressure.
* Reliable, highly conscientious, and punctual individual with a warm and professional manner to join our busy team.
Application Procedure:
Applications should be made using the application form. Candidates are asked to add a covering letter setting out, as succinctly as possible, their reasons for applying for the position at Lancing.
Application forms are available from the College website.
Please send any emails to recruitment@lancing.org.uk
A full curriculum vitae and the names, addresses and telephone numbers of a minimum of two referees, one of whom should be the candidate’s current or most recent employer should be included with the application.
Closing date: 28 April 2025.
Interview s: w/c 5 May 2025.
Informal conversations about the post may be arranged with the Director of Admissions, Hilary Dugdale hrd@lancing.org.uk
The College reserves the right to call individuals to interview prior to the closing date for applications.