Our Organisation
Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries.
We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Yeovil.
Your Opportunity
This is a permanent position requiring a minimum of 8.25 hours per week, including some Saturday mornings, with a pay rate of £12.77 per hour, paid monthly.
As a Test Centre Administrator, you will support various test-taking candidates visiting our Pearson VUE Test Centres. You will be responsible for providing secure exam/test delivery while offering exceptional customer service in a comfortable, friendly environment.
Your Responsibilities
1. Welcome, greet, and check-in customers/test-taking candidates.
2. Comply with all exam testing security and procedures and follow company policies using careful judgment.
3. Verify customer/candidate personal identification documents and explain the exam testing process/rules.
4. Proctor/invigilate candidates while they are completing their exam/test.
5. Troubleshoot technical issues in the Test Centre with internal departments, such as IT.
6. Perform housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
Our ideal applicant will be a team player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night, and weekends, therefore we require a colleague who is flexible.
Our Successful Applicant
We are looking for a friendly and professional team player with school qualifications in English and Maths. Experience with Microsoft Office (Word, Excel, and Outlook) is an advantage. You must be flexible to work different days and times and be comfortable in a quiet testing environment, with excellent attention to detail.
Our Recruitment Process
This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website.
Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough.
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives, and skills.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Note that the information you provide will stay confidential and will be stored securely.
Job: TESTING CENTER
Organization: Assessment & Qualifications
Schedule: PART_TIME
Req ID: 18568
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