We are seeking a dedicated Domestic Supervisor to play a key role in ensuring seamless operations within our Healthcare environment.
Responsibilities:
* Lead the Team: Effectively supervise the Domestic team to ensure smooth operations.
* Set the Standard: Ensure the team consistently meets the highest cleaning standards.
* Adapt to Change: Support the Domestic Manager in responding to evolving business needs.
* Empower the Team: Provide coaching, training, and guidance for team members to address daily challenges.
* Build Relationships: Professionally liaise with ward staff, doctors, and nurses to ensure efficient collaboration.
* Monitor Quality: Conduct audits and generate reports to maintain excellent cleaning standards.
* Manage Schedules: Maintain staff rotas and ensure all areas are adequately covered.
* Support Staff Wellbeing: Conduct return-to-work interviews for staff after absences.
* Review Performance: Hold regular performance reviews with both new hires and current staff.
* Track Development: Undertake and document all necessary training sessions.
Minimum Requirements:
* Proven Experience: A background in supervising large teams, managing rotas, conducting performance reviews, and handling return-to-work interviews.
* Adaptability: The ability to work under pressure, both independently and as part of a team, with a flexible approach to meet business needs.
* Commitment to Quality: A strong focus on maintaining high standards, with sound knowledge of Health & Safety and infection control practices.
* Technical Proficiency: Good IT skills, fully proficient in Microsoft Office, and educated to GCSE level in English and Maths.
* Passion for Care: A genuine enthusiasm for patient care, with excellent communication skills to engage effectively with patients, visitors, and healthcare staff.
* Professional Resilience: Confidence in working within a hospital environment, including interacting with patients who may be seriously unwell or distressed.
* Compliance: Willingness to undergo a Disclosure & Barring Service check, with costs covered by the employer.
Our healthcare catering, facilities management and cleaning services support both public and private organisations so hospital patients and care home residents can recover, enjoy nutritious food, feel safe and be looked after.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
* Contributory pension scheme
* Grow your career with our Career Pathways and MyLearning programmes
* Exclusive travel discounts with TUI, Expedia, Booking.com and many more
* Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
* Up to 44% off cinema tickets to enjoy your favourite blockbuster
* Receive Wow Points every time you spend and use them on a wide range of brands
* Unwind with us with free wellness, mindfulness and exercise classes
* You can share all discounts and offers with your friends and families.
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