The Opportunity
We are currently looking for a Fleet Administrator to join our Fleet Sales team in Crewe. Working closely with our sales team you’ll be responsible for allocating vehicle stock, completion of all supporting sales documents, allocating vehicle registrations and arranging any payments. You will keep our customers updated throughout the sales process and let them know where the order of their vehicle is up to. You will deal with any day-to-day enquiries over the phone and via email and update several bespoke computer systems.
As a Fleet Administrator, you will need a keen eye for detail and need to ensure all vehicle documents are correct and that FCA regulations are adhered to. You will work closely with Account Managers to ensure our customers receive the best possible service when it comes to vehicle handover.
More about the role
* Completion of all sales related documents
* Ensuring customer satisfaction metrics are hit
* Ensuring all paperwork is fully compliant
* Dealing with enquiries
* Invoicing of vehicles
More about you
* Previous Sales Administration experience (preferably within vehicle or fleet sales)
* Excellent attention to detail
* Experience of managing your own workload
* Strong communication skills – both written and verbal
* Excellent organisation and time keeping skills
* Experience of using Kerridge (desirable)
Benefits of working for Swansway Group:
* Holidays that increase with length of service
* Your Birthday off
* Company Pension Scheme
* Death in Service Benefit
* Long service recognition
* Annual flu jab
* Discounts on products and services that extend to your family and friends
* Cycle to work scheme
* Employee recruitment referral payments
* Employee assistance programme and counselling service
* Occupational health services
* Flexible working patterns
* Car Benefit Scheme for employee or family
When you join Swansway, you’re joining a family; so, if you enjoy, and thrive, in an inclusive family atmosphere, apply to join us now!
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