Our client We’re partnering with an award-winning property company that’s riding a wave of success after securing major contracts—this is officially their biggest year yet. The team has cultivated a brilliant working culture with excellent staff retention, real progression opportunities, and genuinely flexible working. They offer a hugely supportive environment with regular review meetings. Hours: Monday - Friday- 8:30am - 5:30pm Location: Guildford, Slyfield Estate Salary: Up to £29,000 £2,400 annual bonus excellent benefits Perks: On-site parking, training from Day One, and a development pathway into surveying Job description Act as the first point of contact for all client communication, ensuring a top-notch service experience Manage a busy phone line and meet daily SLA expectations. Update client records, upload documentation, and respond to queries with speed and precision Support national account relationships and update them on orders and project logistics Oversee shipping and logistics processes, coordinating with internal teams to ensure everything runs smoothly. Spot opportunities to upsell additional insurance services Maintain audit-compliant documentation in accordance with GDPR Key Skills Excellent customer service skills Collaborative mindset Work well under pressure Impeccable attention to detail Organised and adaptable What’s on offer?:- £2,400 annual bonus - on top of a competitive base salary A clear progression path - including the opportunity to develop into a Surveyor Support from day one - with ongoing training and increasing project ownership Work in a business that truly values its people Flexible working culture and an office full of down-to-earth, driven professionals