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Tesco Shift Leader - Days - Glasgow Queen St
Job Reference: tesco/TP/7399586/925603/0
Number of Positions: 1
Contract Type: Permanent
Needs to be fully flexible 7 days a week, working 4/7.
Salary: Competitive
Working Hours: 30
Location: Glasgow
Closing Date: 31/01/2025
Job Category: Stores - Colleagues - Shift Leader
Business Unit:
What’s in it for you
There are a lot of reasons why Tesco is a great place to work. Here are just a few of them:
* Bags of variety: As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle.
* Development opportunities: We take your development seriously, so this is a great place to get on in your career with ongoing learning opportunities and access to award-winning training.
* Inclusivity: It’s an inclusive place where everyone’s welcome. We celebrate the individuality of our colleagues.
* Your voice matters: We’ll always welcome and listen to your ideas and opinions.
* Wellbeing support: We put your wellbeing first, and support is always available if you need it.
* Great colleagues: Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you’ll be in good company.
Our benefits include:
* Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
* Request flexible working from day one.
* Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard.
* Access to free wellbeing services with a range of resources to support your mind, body, and life.
* Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
* Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
* Uniform provided and policies to support you for all of life’s moments, big and small.
About the role
Availability Window:
Days
From time
To time
Sun: 14:00 - 23:00
Wed: 05:30 - 14:30
Fri: 05:30 - 14:30
Sat: 14:00 - 23:00
Our Shift Leader rate of pay starts from £14.28 an hour; this increases to £15.41 for stores inside the M25. Additional payments may also apply depending on location and skills.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.
Customers are at the heart of everything we do.
As a Shift Leader you’ll:
* Work in a fast-paced retail environment.
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations.
* Be there for customers, listening to them and helping to make sure they leave the store with what they came for.
* Look for ways to improve service, including coaching your colleagues and giving feedback to the team.
* Guide and support your colleagues in-store, ensuring it stays a safe place to work and shop.
* Maintain a great understanding of how your store is performing and assist managers in delivering any actions that help improve the running of the store.
* Lead from the front, setting a great example for your colleagues.
Minimum Requirements:
* Support your colleagues, ensuring they deliver daily priorities and take regular breaks.
* Open and close the store, ensuring all decisions made are right for everyone’s safety.
* Be the go-to person for colleagues in the absence of a manager for day-to-day queries.
* Make sure the store is always clean, tidy, and well-presented.
* Support managers to coordinate seasonal, community, and charity events.
* Contribute to a great team atmosphere, that’s inclusive of everyone.
* Provide great customer service by putting them first in everything you do.
* Keep the team well-informed and up to speed on any communications, changes, or updates.
* Stay knowledgeable about store performance, looking for ways to improve operations.
* Follow health and safety routines and ensure colleagues do the same.
* Recognize and celebrate colleagues within the team who are providing great service.
* Build strong, long-lasting relationships with colleagues.
* Be a clear communicator and comfortable with using various methods to keep your team informed.
* Be comfortable taking the lead, overseeing the store in the absence of your Manager.
* Be a good decision maker, flexible in thinking, and comfortable handling change.
* Be motivating to inspire your team to deliver beyond expectations.
* Be curious, always looking for ideas and opportunities to serve our customers, communities, and planet better.
About us
Our vision at Tesco is to become every customer's favourite way to shop. Our core purpose is ‘Serving our customers, communities, and planet a little better every day’. This means acting as a responsible and sustainable business for all stakeholders.
Diversity, equity, and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work.
We know life looks different for each of us. That’s why at Tesco, we always welcome chats about flexible working.
We’re proud to have been accredited as a Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Please note: Tesco will only recruit individuals who have passed the school leaver’s age.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in specific areas.
On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date.
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