Do you have a passion for excellent customer service and enjoy helping people? Are you looking for job security and career opportunities working for a leading provider of outsourced customer services solutions? Do you enjoy great job satisfaction, ensuring customer needs are at the heart of your interactions?
If you answered yes to all of the above, we want to hear from you today!
Adecco are working in partnership with Serco to recruit candidates to work as an essential public service worker, where you will be a vital member of the Serco team.
The role involves:
Providing end-to-end customer service on multiple streams including interacting with stakeholders at various levels including handling inbound and outbound calls and making relevant escalations as necessary.
Data input from standardised templates onto company systems
Good IT skills including use of CRM and Microsoft Office Every assignment at Serco comes with the following benefits to you:
Long term ongoing assignments
Up to 33 days paid holiday a year
Weekly Pay
Exclusive access to Adecco Associate Benefits including retail and leisure discounts, and Mental Health support. Requirements:
Excellent verbal and written communication skills in English
Able to follow instructions and processes
Resilience and the ability to work in a faced paced, high pressured team environment
Verified RTW documentation
Consent to undertake BPSS verification and willingness to provide employment history
Willin...