Direct message the job poster from Everpool Recruitment
Recruitment Specialist & Headhunter - Connecting businesses with top talent. Director of Retail & Not for Profit
Join a dynamic and rapidly expanding retailer who is seeking an Ecommerce Operations Manager to support the enhancement of their online product offering. This company embraces a culture of innovation, collaboration, and growth. Due to the ongoing expansion throughout digital channels, they are looking for somebody who can oversee the smooth running of the ecommerce platforms and help to deliver continued growth in this key area of the business.
Knowledge of SaaS platforms, such as PIM, CRM, and ESP required.
What you’ll be doing:
* Acting as a conduit between the Digital team and other departments within the organisation and also external agencies and partners.
* Ensuring the efficient and effective running of the ecommerce platforms.
* Overseeing web development plans, both ad-hoc and in-line with the wider digital strategy.
* Coordinating and project managing inter-departmental teams to deliver best-in-class projects on time.
* Managing software integrations, including PIM (and PIM workflows), CRM databases and audience segmentation, email automations, loyalty programmes, review and social media integrations, along with dispatch software.
* Providing a technical understanding for the business, on both new and existing software, assessing the benefits and analysing how they fit into the company’s plans.
* Identifying areas for website improvement, focusing on UX and CRO techniques, presenting the financial implications.
* Producing and presenting digital trading and performance reports.
* Providing technical assistance, when required, to our stores regarding the online ordering system.
We need you to have:
* Experience in digital technologies, ideally with an ecommerce focus.
* Knowledge of SaaS platforms, such as PIM, CRM, and ESP.
* Project management experience, with a willingness to multi-task and get things done.
* Strong analytical, organisational, and problem-solving skills.
* An ability to make the technical easy to understand.
* Enthusiasm for the worlds of digital and fashion.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Retail Apparel and Fashion and IT System Operations and Maintenance
#J-18808-Ljbffr