Job Overview
Come and Join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment!
A new and exciting job opportunity has arisen within the Adult Crisis Resolution and Home Treatment Team based at the Bradgate Mental Health Unit.
The Care Navigator will support/advise patients and their carers/family members open to the Crisis Team, who are deemed as not eligible for social care needs but have been identified by health/social care colleagues as needing ongoing support in social stresses such as domestic/housing issues/benefit advice/financial issues. The post holder will work closely with providers of services and assist the patients they are working with in sourcing a solution to their care/support needs, will need to have a very good understanding of the types of provisions available in Leicester, Leicestershire and Rutland and be able to provide clear advice.
The aim of the Care Navigator role is to improve the journey for patients and their carers/family members as they navigate through Crisis, to improve co-ordination and access to support services for patients, with a view to improving their wellbeing/independence/safety at home.
We will be able to offer additional training, including but not limited to, Decider Skills, Venepuncture, ECG, STORM Training, and in house training programme.
The health and wellbeing of our team members is very important to us and we offer a robust induction period, as well as regular supervision and support. You will have opportunities to progress your career with a structured learning journey that will enable you to achieve your long-term goals and work to your strengths.
We also offer:
* A generous pension contribution and holiday allowance starting at 27 days
* Free onsite parking
* Access to a wide range of additional benefits (attached) such as discounted shopping, recognition schemes and various other packages you can draw from to help support your work-life balance
* Health and Wellbeing Support
Please note you will be expected to complete home treatment and visit patients in their own home therefore driving is essential to this job role as public transport will not be suitable.
Contact Details:
Thomas Charles thomas.charles2@nhs.net 07826556407
Job Description Summary (Main duties and responsibilities)
This is what we need you to do:
* Provide information/support/advice to patients and their carers/family members about services available to promote health and wellbeing and maintain independence within communities.
* Facilitate access to services available in the community.
* Develop knowledge of local support services to enable the patient to access a range of services to meet their needs.
* Ensure patients are aware of support in their local community, to make best use of resources.
* Actively participate in multi-disciplinary team meetings on a regular basis, to identify patients that may need support.
* Liaise with a range of multi-disciplinary professionals who are involved in a person’s care, ensuring a smooth and co-ordinated approach, especially where multiple agencies are involved.
* The role will require the post holder to carry out daily updates/recording onto patients’ electronic records (SystmOne)
* You will also cover the role and responsibilities of Acute Recovery Worker, providing psychosocial interventions and coping strategies to our patients.
The ideal candidate will have the following experience:
* Significant practical experience of working with patients/ service user groups giving rise to a sound understanding of the services available, work practices and processes relevant to the role.
* Ability to engage with service users and partner agencies within the relevant codes of practice values (dignity, respect etc).
* Ability to problem solve within tight time scales to ensure the safety of service users and patients and ability to identify other departments and services to meet a need.
We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.
About Us
Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.
We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.
Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.
We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.
For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).
All jobs will require permission to work in the UK.
For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.
Applicants at risk within the local NHS who meet essential criteria will have preference for interview.