Main area Patients and families with lived experience of using healthcare services. Grade Band 7 Contract Fixed term: 18 months (Part-time) Hours Part time - 15 hours per week (Minimum of 15 hours per week) Job ref 267-CS7115899
Site Littlemore Mental Health Centre Town Oxford Salary £46,148 - £52,809 per annum | pro rata Salary period Yearly Closing 07/05/2025 23:59
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
We actively support anti-racism, equality, diversity, and inclusion so, if you’re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you.
We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.
Job overview
We are seeking to employ a number of part-time individuals (patients, families, members of the public) who have lived experience of receiving services provided by Oxford Health NHS Foundation (physical healthcare, mental health services or learning disability services) and want to use this to improve the safety of healthcare. We need motivated people to work alongside staff, patients and families to help co-design and implement patient safety initiatives.
The working hours can be flexible and you will work in an office, visit clinical areas and if you wish you can also work some of the time from home.
This is an excellent opportunity to share your experiences and skills to develop the patient safety partner role and be part of making a difference to our service users.
Main duties of the job
Some examples of the work you will do include:
* Talking with patients and staff about safety and what matters to them, to gather a diverse range of experiences and ideas for change.
* Helping us to make sure we consider and prioritise the patient, carer and family perspectives and collaborate to make care as safe as possible.
* Being part of projects to identify and implement changes to improve patient safety.
* Joining regular safety meetings to review care and oversee changes.
* Developing and promoting information resources related to patient safety.
* Supporting the patient safety team when reviewing and acting on learning from incidents.
* Gathering feedback from patients and families about our safety processes.
We will provide structured support and relevant training to help you succeed in this role.
Working for our organisation
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible.
Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
We offer a wide range of benefits designed to support your career and wellbeing. These include:
* Excellent opportunities for career progression
* Access to tailored individual and Trust wide learning and development
* 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
* NHS Discount across a wide range of shops, restaurants and retailers
* Competitive pension scheme
* Lease car scheme
* Cycle to work scheme
* Employee Assistance Programme
* Mental Health First Aiders
* Staff accommodation (please note waiting lists apply)
* Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
Person specification
Qualifications
* Other qualifications/accreditations in co-production, Quality improvement or Project Management
Knowledge
* Understanding and interest in patient safety in the NHS
* IT literate with good knowledge of Microsoft Suite applications
Experience
* Lived experience of receiving services provided by Oxford Health NHS Foundation Trust, this could be physical healthcare, mental health services or learning disability services.
* Interacting with multiple stakeholders at different levels within a large organisation
* Speaking to patients, families or members of the public about their views, and representing these in forums
* Experience of using own lived experience to make improvements to health/social care
* Experience of leading projects
Skills
* Excellent listening and communication skills, both verbal and written.
* Good team player
* Able to build and maintain effective working relationships with a range of people
* Able to work flexibly and with own initiative
Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
We’re advocates of flexible working and many of our roles offer a range of employment options to help you balance your work and personal life.
Employees are expected to undertake mandatory and statutory training related to their role.
We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve.
We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values – safe, caring and excellent.
We are committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name Jane Kershaw Job title Head of Patient Safety Email address jane.kershaw@oxfordhealth.nhs.uk Telephone number 07775752648 Additional information
If you'd like more information about the role or help with completing your application form please contact Jane Kershaw on the details provided or Victoria Harte on 07917 750730.
At Oxford Health NHS Foundation Trust we want to employ people not just with experience, but with the aptitude and motivation to succeed and whose values resonate with our own.
Therefore, if you don’t meet all the requirements of the role and are unsure about applying but are excited about the opportunity, please do get in touch. We will be happy to discuss the requirements in more detail ahead of making a written application.
If you are considering a career change and don’t know which role would be suitable for you, please visit the NHS careers website to discover which of our 350 roles might be right for you.
If you have any general queries about applying for roles, need any support completing your application, or an alternative method to apply or have a query regarding an upcoming event then please do contact us at careers@oxfordhealth.nhs.uk
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