Job Description
Knightsbridge, one of the UK's leading business sales brokers, provides a comprehensive, nationwide service to business owners looking to sell. As part of the K3 Capital Group (recently acquired by US private equity firm Sun Capital), we're headquartered in Bolton and are experiencing rapid growth.
We're currently looking for a Senior Diary Manager to join our dynamic team. Our company prides itself on a great, diverse culture, offering a fun and rewarding workplace. Top performers can enjoy weekly incentives like team meals in Manchester, nights out, our big Summer and Christmas parties, along with breakfasts, lunches, and exciting prizes during the festive season. If this sounds like your kind of environment, we'd love to hear from you!
As a Senior Diary Manager, you will be the main point of contact for a portfolio of clients who are looking to sell. These businesses could be located anywhere in the UK, across every business sector you can imagine. You will also be responsible for qualifying and ensuring that our outbound sales teams' appointments are strong enough for the diary and will convert into a positive agreement – so no two days will be the same.
The environment here is hardworking and fast-paced, whilst also being welcoming, supportive, and fun!
Benefits:
* We will reward you with a fantastic basic salary, and uncapped commission structure. Basic salary is determined by your level of experience but ranges from £25k to £27k. On target earnings including bonus is £40k, however, our commission structure is uncapped (Top earner £45k+).
* Team nights – Fazenda and Flight Club? The Ivy and Blues Kitchen? We love to celebrate success!
* 3pm finish on Fridays! No weekends or evenings.
* Christmas Shutdown period.
* Charity Events.
Key Responsibilities include:
* Speaking and building relationships with Clients (small business owners).
* Expanding on the exceptional services of Knightsbridge Commercial (warm inbound leads).
* Giving advice and guidance on the business sale process in a discrete and empathetic way.
* Keeping Clients informed of any relevant completions in their sector.
* Introducing, liaising (by phone), and arranging meetings with a team of Commercial Directors across the UK.
* Working from our comprehensive in-house CRM system.
* Providing a caring, thoughtful, and thorough service to Clients, working with pace and professionalism to provide a first-class customer experience.
* Working with our internal outbound sales teams to qualify their potential appointments in the diaries.
* Ensuring the diaries across a number of Commercial Directors are full and minimizing cancellations to keep meeting levels at an acceptable number.
We operate in a niche sector, so we don't expect Candidates with industry experience, all we ask is that you fit the following criteria:
* Have brilliant communication skills – able to have an open conversation with anyone!
* Have experience in managing diaries within an appointment-setting environment for both external and internal customers.
* Be working in or have experience in B2B sales.
* Can build a great relationship with clients – managing what can be at times very emotional, sensitive conversations, with tact, diplomacy, and utter professionalism.
* Ability to manage your own time and diary, working to targets and deadlines.
* Strong literacy and numerical skills.
* Have bags of energy, drive, commitment, and ambition – we are always looking to identify future leaders!
* Organizational skills and the ability to self-manage.
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