The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have an opportunity to be part of this in the roles of Business Support Assistant.
We are currently looking to recruit flexible, motivated Business Support Assistants to work in the children’s social care North / South locality areas where you will play an important role in the lives of the children in Doncaster.
Duties Include (but Not Limited To):
1. Providing comprehensive, efficient, effective administration support to all team members, liaise with professionals, external agencies and representatives, internal colleagues and members of the public.
2. Dealing with enquiries from both internal and external customers ensuring that a high standard of customer service is delivered at all times.
3. Updating records in Excel and case management systems.
4. Processing financial payments to support the locality services.
5. Working within Data Protection guidelines, handling sensitive and confidential data.
The ideal candidates will have experience of working in a busy office environment, be well organised, have excellent customer service skills and experience of working to conflicting deadlines. We are looking for hardworking and conscientious people to provide an essential and valuable support service.
We are committed to the equality of opportunity in the services provided to customers and all aspects of employment. We warmly welcome applications from all sectors of the community. Our recruitment policies, procedures and practices enable all applicants to be considered on merit and ability to do the job. We will make reasonable adjustments, in line with the Equality Act, for disabled applicants if these are needed.
In return for your hard work and dedication, we can offer you the chance to be part of a great team dedicated to ensuring that all people in Doncaster thrive. You will also have access to a variety of attractive employee benefits including competitive leave entitlement, a generous local government pension scheme, a wide range of well-being support and development opportunities. You will also have access to a range of staff discount and benefits schemes. More information on the benefits available to you as a City of Doncaster Council employee can be found in the attached benefits book.
Please ensure you view the job summary and job profile as you will need to demonstrate in your application form how you meet the required criteria.
If you require support with completing the application or with interview skills in general, please contact the Advance team via email advanceemploymenthub@doncaster.gov.uk or visit their website www.advancedoncaster.co.uk for further details.
For further discussion about these vacancies, please contact Vicky Hepworth, Senior Business Support Officer on 01302 737596.
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