Ocean Freight Operator | Full time | Office | Ipswich The Ocean Freight Operator is responsible for the Management of Import & Export Shipments from Booking Stage through to delivery to client. The primary function of this role is to maintain client relationships and complete all aspects of a Cradle to Grave Shipment file. The role’s key responsibilities are: The key responsibilities for the Ocean Freight Operator will be; Key Role Content Complete Import & Export Customs Declarations. Haulage Management with Client Raise Client Invoices and cost setting Manage customs documentation, checking and Port Health checks Manage Import Shipments from Booking through to job completion Manage Export Shipments from Booking through to job completion Email partners, customers and colleagues with any queries that may arise. Ensure all queries are answered efficiently and in a timely manner. Obtain information from supplier websites. Manage internal deadlines. Work well as part of a team What we need from you: Skills & Experience A suitable candidate will have experience in previous role performing some of functions as detailed in the role content. Able to build and develop good working relationships with work colleagues and Clients Ability to operate effectively in a rapidly growing and dynamic changing environment. Proven ability to prioritize workloads and meet tight deadlines. Proven ability to work on own initiative. Strong PC Literacy including Word & Excel Cargowise Experience preferred Behaviours Strong interpersonal skills; proven ability to work with a diverse team. Excellent organisational and time-management capabilities. Demonstrates a positive, ‘can do’ attitude in the face of challenges and change. Builds professional relationships internally and externally based on trust and professional credibility, to ensure a strong sphere of influence through fulfilling promises and commitments consistently. Demonstrates adaptability and resilience in situations of uncertainty, using intuition to compensate when the full picture isn’t available, taking smart risks where necessary. In return we will: Support your development journey, help to grow you and offer: A competitive salary depending on experience. Competitive Annual Leave. Reward Gateway – access to significant savings and cashback on 900 top retailers, from groceries to wellness products, travel and much more Access to the Wellbeing Centre – providing education, support, and tools to help you live a healthier and happier life. Employee Recognition Scheme Excellent Pension Scheme & Life Assurance Health Care Cash Plan Other details Job Family Office Staff Job Function Operations Pay Type Salary