We are seeking a full-time Credit Controller to manage the debts of our mutual insurance companies. This is a varied and forward facing role with the opportunity to lead credit control for Griffin & Wren, as well as taking on responsibilities for Britannia.
Reporting to the Head of Finance (Operations), you will work closely with the Underwriting team to ensure the efficient management of accounts receivable and debt recovery processes. The position requires a strong communicator with excellent interpersonal skills to maintain positive relationships with Members and internal stakeholders.
You will join a wider Finance Operations team of 14 and collaborate closely with 2 other Credit Controllers to support the smooth functioning of the department.
Key Responsibilities:
* Debt Management: Ensure timely payments, manage debt recovery, and reconcile cash receipts against outstanding amounts.
* Payment Processing: Process incoming funds, reconcile invoices, and coordinate weekly payment batches.
* Member Relations: Handle and resolve Member queries, produce ad hoc statements, and maintain positive relationships.
* Reporting: Circulate internal financial reports and monitor bad debts.
* Cash Reconciliation: Reconcile outstanding amounts and post cash transactions accurately.
* Team Collaboration: Provide cover for other Credit Controllers as required and work closely with internal teams, such as underwriters.
The responsibilities listed are not exhaustive and may be subject to change.
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