Key Responsibilities:
1. Support Service Managers with delivery of milestones through proactive monitoring, ensuring any gaps, risks, and issues are escalated in a timely manner.
2. Ensure that change management is supported effectively by working with relevant stakeholders within directorates.
3. Work with team members to develop and implement project data collection systems that provide accurate and timely data.
4. Highlight performance information, specifically relating to non-compliance with programme standards and processes.
5. Support the Specialist Services Transformation Management Office in producing information and reports, ensuring content is accurate and in the correct format, and follow up on any gaps in information with relevant leads from Services.
6. Maintain accurate and up-to-date plans pertaining to projects and team activities.
7. Support the use of service improvement methodologies in conjunction with clear and agreed project plans.
8. Undertake auditing of projects, services, and initiatives.
9. Maintain professional relationships with internal and external stakeholders.
10. Deal with routine inquiries confidently and relay information and instructions concisely.
11. Liaise with staff and key stakeholders to ensure all plans, actions, and risk logs are kept up to date.
12. Provide first point of contact for a range of project and business initiatives requiring excellent customer service communication skills.
13. Develop excellent relationships across all clinical and corporate support teams within the trust, seeking cooperation and enabling effective coordination and delivery.
14. Manage and communicate sensitive information in a secure manner.
15. Attend a range of meetings with senior staff to present data or information gathered, take questions, or find information to further strengthen plans.
#J-18808-Ljbffr