Description Internal Account Manager Hybrid | £30,000£40,000 + Bonus | Peterborough
Are you a proactive and customer-focused professional with a passion for sales and relationship management? We're looking for an Internal Account Manager to join a well-established business specialising in joinery supplies, hardware, and workshop consumables.
This is a fantastic opportunity to work in a role with a supportive team, modern offices, and plenty of room for career growth.
About the Role: As an Internal Account Manager, you'll be responsible for managing a portfolio of B and C-grade accounts, ensuring customer satisfaction, retention, and growth. Your day-to-day will focus on building strong relationships, identifying new opportunities within existing accounts, and delivering top-tier service.
Key Responsibilities: Manage and nurture a portfolio of B and C-grade customer accounts
Develop lasting customer relationships and provide tailored product solutions
Assist in handling product queries and closing sales
Coordinate with logistics to ensure smooth and timely order fulfilment
Identify upselling and cross-selling opportunities
Maintain CRM records and track account activity
Gather and report customer feedback to help improve offerings
Requirements Experience in a sales or account management role
Excellent communication and interpersonal skills
Ability to manage multiple accounts and prioritise workload
Problem-solving mindset with a proactive attitude
Familiarity with CRM systems and sales processes
Organisational skills and attention to detail
Self-motivated with the ability to work independently and within a team
Desirable:
Knowledge of joinery supplies or workshop consumables
Previous experience managing B and C grade accounts
Benefits Competitive salary of £30,000£40,000
Bonus scheme after probation
Hybrid working options post-probation
Free on-site parking
Recently refurbished offices with kitchen facilities
Complimentary snacks and drinks
Company charity involvement
Genuine opportunities for career development
Location:
Newark Rd, Peterborough PE1
TPBN1_UKTJ