Job summary We're looking for enthusiastic and motivated Clinical Support Workers to join Speciality and Integrated Medicine (SIM) ward J26 and J29 Ward J29 is currently a 29 bedded ward, accommodating a combination of female and male patients. The post holder will be work closely in collaboration with the MDT across Speciality and Intergrated Medicine. J26 is currently a 26 bedded ward accommodating a combination of female and male patients. The post holder will be work closely in collaboration with the MDT across Speciality and Intergrated Medicine and Endocrinology The successful candidates will need to have a proven track record of providing safe and compassionate care to their patients. Excellent inter-personal skills are essential. A positive and flexible style and approach is necessary, and you must be a team player. Main duties of the job You will be required to work as part of a friendly and supportive team who are creative and enthusiastic, with a track record of continually improving performance. You will be actively involved in providing direct and indirect compassionate care for patients in support of the multidisciplinary team. You will undertake a range of delegated clinical patient care duties and can be expected to work under direct or indirect supervision by a registered practitioner. The jobholder will assist in the overall implementation and evaluation of care as part of the multi professional team. The jobholder is expected to plan, implement, deliver and maintain high standards of patient care. The jobholder will be skilled in taking appropriate action(s) and acting on own initiative to achieve the planned outcome. The jobholder will be expected to lead a team of clinical support workers and apprentice clinical support workers. The jobholder will be expected to practice in accordance within Trust policies, guidelines, standards and statutory requirements and operate within defined competency boundaries. About us At Speciality and Integrated medicine CSU, we aim to be a fair and supportive CSU with positive, caring teams who are champions of the Leeds Way values. Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions. Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions. Date posted 21 March 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Contract Permanent Working pattern Full-time Reference number C9298-NUR-613 Job locations St. James's University Hospital Beckett Street Leeds LS9 7TF Job description Job responsibilities The jobholder will be actively involved in providing direct and indirect compassionate care for patients in support of and supervised by a registered practitioner. The jobholder will assist in the overall implementation of care as part of the multi professional team. The jobholder is expected to deliver and maintain high standards of acute and planned care. The jobholder will be skilled in taking appropriate action(s) to achieve the planned outcome. The jobholder will contribute to the maintenance of an environment for effective care. The jobholder will be expected to practice in accordance with Leeds Teaching Hospital NHS Trust (LTHT) policies, guidelines, standards and statutory requirements and operate within defined competency boundaries. The jobholder will work within a ward or clinical department. Communication and Working Relationships Establish and maintain effective communication with patients, families and carers Develop and maintain appropriate relationships, communication and teamwork with members of the multi-disciplinary team within the ward and or department Assist in the welcome and reception of patients into the clinical area Demonstrate a variety of communication skills with patients who may have communication needs and difficulties e.g. confusion, dementia or other linguistic issues Communicate effectively with all health, social care providers, voluntary sectors and emergency services Maintain clear, concise and legible documentation adhering to standards in accordance with trust policies and guidance Ensure compliance with Trust policies and procedures regarding confidentiality of data and data security Communicate with colleagues and members of the multi-disciplinary team clearly and effectively in written, verbal and electronic format (this may include accessing and updating patient records on central databases or electronic systems). Occasionally participates in and contribute to local audits (e.g. hand hygiene audit) Escalate concerns with regards to patients physical or psychological needs, or changes in their clinical condition to a registered practitioner within appropriate time frames Effective use of communication skills when responding to patients, relatives or carers concerns and complaints, contributing to the ward, unit or department team action plan to achieve local resolution. Ensures, in liaison with registered practitioners that interpreters are utilised as appropriate to support patients understanding and communication needs. Ability to answer phone, effectively managing the enquiry. Clinical activities to be undertaken under the direction and supervision of a registered practitioner Provide and deliver a high standard of compassionate personal care recognising and meeting the specific needs of the patients Following training and assessment, competently undertake agreed clinical tasks relevant to the post and clinical area Acknowledge any limitations of competence in accepting care activities outside agreed limitations and inform a registered practitioner Assist in planning, implementation and evaluation of individual programmes of care for patients Document interventions performed and care delivered, ensuring that the record is countersigned by a registered practitioner where appropriate. Assist in the recording of fluid balance, reporting discrepancies to a registered practitioner. Assist the patient with all aspects of their personal hygiene. Assist in the safe moving and handling of all patients utilising appropriate equipment. Assist the patient with their elimination needs; including bowel and urinary catheter care. Provide care for patients with reduced mobility; to include skin integrity, pressure area care and measurement and application of anti-embolic stockings Assist in ensuring patients nutritional needs are met. Carry out clinical observations on patients, recording and reporting abnormalities and changes in patients condition to the registered practitioner Utilise early warning score indicators (e.g. NEWS) to recognise any patient deterioration and or sudden change in condition, reporting immediately to a registered practitioner. Collect equipment for clinical procedures as directed by the registered practitioner. Safely dispose of equipment, post procedure, restocking where appropriate Assist in safe and appropriate use and maintenance of equipment Assist in the correct handling and dispatch of specimens Safe disposal of soiled linen and clinical waste from the ward or department Participate in the process of involving relatives and or carers in the provision of patient care Contribute to the psychological and spiritual needs of patients using diversionary and comfort measures as appropriate Acts as a chaperone as per chaperone policy. Assist in the performing of last offices for deceased patients. Undertake the escort of patients to other departments and ward as instructed by a registered practitioner Organise and prioritise time effectively Undertake duties on different wards, departments or clinical areas as and when required by service demands Act in such a way that safeguards the health and wellbeing of children & vulnerable adults at all times. Is familiar with and adheres to, the LTHT safeguarding policies. Other Responsibilities Participate in the use of the Leeds Improvement Method to improve the quality and safety of the service. Contribute to the prevention and control of infection in line with Trust guidelines Assist in maintenance of accurate records and documentation, with regard to legal requirements, confidentiality and management of information. Ensure that essential information on the patients condition and progress is recorded in accordance with Trust guidelines patient confidentiality Promote and value the rights, responsibilities and diversity of people ensuring religious and cultural needs are addressed Education, Health, Safety and Security Ensure safe keeping and transportation of patient property and valuables in accordance with Trust policy Ensure equipment and resources are used appropriately, efficiently and economically Maintain a safe working environment, reporting incidents, accidents, complaints according to Trust policy. Participate in in-service training Complete priority and mandatory training requirements in the required time frames. Participate in annual performance appraisal To be alert to issues of risk and concern about care provided raising any concerns observed via the Trusts Whistleblowing Policy and supporting processes. All our actions and endeavours will be guided and evaluated through these values Additionally, the following are core values which relate specifically to this post: Respect the contribution of all members within the team and the importance of working together to provide quality and safe patient care. Commitment to contributing to a quality service in an efficient and effective manner. Commitment to ensuring each person is entitled to respect, dignity, equal and human rights. Recognises the importance of confidentiality. Commitment to support, uphold and demonstrate the core values and behaviours of LTHT Job description Job responsibilities The jobholder will be actively involved in providing direct and indirect compassionate care for patients in support of and supervised by a registered practitioner. The jobholder will assist in the overall implementation of care as part of the multi professional team. The jobholder is expected to deliver and maintain high standards of acute and planned care. The jobholder will be skilled in taking appropriate action(s) to achieve the planned outcome. The jobholder will contribute to the maintenance of an environment for effective care. The jobholder will be expected to practice in accordance with Leeds Teaching Hospital NHS Trust (LTHT) policies, guidelines, standards and statutory requirements and operate within defined competency boundaries. The jobholder will work within a ward or clinical department. Communication and Working Relationships Establish and maintain effective communication with patients, families and carers Develop and maintain appropriate relationships, communication and teamwork with members of the multi-disciplinary team within the ward and or department Assist in the welcome and reception of patients into the clinical area Demonstrate a variety of communication skills with patients who may have communication needs and difficulties e.g. confusion, dementia or other linguistic issues Communicate effectively with all health, social care providers, voluntary sectors and emergency services Maintain clear, concise and legible documentation adhering to standards in accordance with trust policies and guidance Ensure compliance with Trust policies and procedures regarding confidentiality of data and data security Communicate with colleagues and members of the multi-disciplinary team clearly and effectively in written, verbal and electronic format (this may include accessing and updating patient records on central databases or electronic systems). Occasionally participates in and contribute to local audits (e.g. hand hygiene audit) Escalate concerns with regards to patients physical or psychological needs, or changes in their clinical condition to a registered practitioner within appropriate time frames Effective use of communication skills when responding to patients, relatives or carers concerns and complaints, contributing to the ward, unit or department team action plan to achieve local resolution. Ensures, in liaison with registered practitioners that interpreters are utilised as appropriate to support patients understanding and communication needs. Ability to answer phone, effectively managing the enquiry. Clinical activities to be undertaken under the direction and supervision of a registered practitioner Provide and deliver a high standard of compassionate personal care recognising and meeting the specific needs of the patients Following training and assessment, competently undertake agreed clinical tasks relevant to the post and clinical area Acknowledge any limitations of competence in accepting care activities outside agreed limitations and inform a registered practitioner Assist in planning, implementation and evaluation of individual programmes of care for patients Document interventions performed and care delivered, ensuring that the record is countersigned by a registered practitioner where appropriate. Assist in the recording of fluid balance, reporting discrepancies to a registered practitioner. Assist the patient with all aspects of their personal hygiene. Assist in the safe moving and handling of all patients utilising appropriate equipment. Assist the patient with their elimination needs; including bowel and urinary catheter care. Provide care for patients with reduced mobility; to include skin integrity, pressure area care and measurement and application of anti-embolic stockings Assist in ensuring patients nutritional needs are met. Carry out clinical observations on patients, recording and reporting abnormalities and changes in patients condition to the registered practitioner Utilise early warning score indicators (e.g. NEWS) to recognise any patient deterioration and or sudden change in condition, reporting immediately to a registered practitioner. Collect equipment for clinical procedures as directed by the registered practitioner. Safely dispose of equipment, post procedure, restocking where appropriate Assist in safe and appropriate use and maintenance of equipment Assist in the correct handling and dispatch of specimens Safe disposal of soiled linen and clinical waste from the ward or department Participate in the process of involving relatives and or carers in the provision of patient care Contribute to the psychological and spiritual needs of patients using diversionary and comfort measures as appropriate Acts as a chaperone as per chaperone policy. Assist in the performing of last offices for deceased patients. Undertake the escort of patients to other departments and ward as instructed by a registered practitioner Organise and prioritise time effectively Undertake duties on different wards, departments or clinical areas as and when required by service demands Act in such a way that safeguards the health and wellbeing of children & vulnerable adults at all times. Is familiar with and adheres to, the LTHT safeguarding policies. Other Responsibilities Participate in the use of the Leeds Improvement Method to improve the quality and safety of the service. Contribute to the prevention and control of infection in line with Trust guidelines Assist in maintenance of accurate records and documentation, with regard to legal requirements, confidentiality and management of information. Ensure that essential information on the patients condition and progress is recorded in accordance with Trust guidelines patient confidentiality Promote and value the rights, responsibilities and diversity of people ensuring religious and cultural needs are addressed Education, Health, Safety and Security Ensure safe keeping and transportation of patient property and valuables in accordance with Trust policy Ensure equipment and resources are used appropriately, efficiently and economically Maintain a safe working environment, reporting incidents, accidents, complaints according to Trust policy. Participate in in-service training Complete priority and mandatory training requirements in the required time frames. Participate in annual performance appraisal To be alert to issues of risk and concern about care provided raising any concerns observed via the Trusts Whistleblowing Policy and supporting processes. All our actions and endeavours will be guided and evaluated through these values Additionally, the following are core values which relate specifically to this post: Respect the contribution of all members within the team and the importance of working together to provide quality and safe patient care. Commitment to contributing to a quality service in an efficient and effective manner. Commitment to ensuring each person is entitled to respect, dignity, equal and human rights. Recognises the importance of confidentiality. Commitment to support, uphold and demonstrate the core values and behaviours of LTHT Person Specification Experience Essential Significant experience of working within a healthcare setting delivering clinical and or personal care Insight into roles responsibilities of post Basic IT skills Skills & behaviours Essential Caring, motivated ,Compassionate and Courageous Reliable and trustworthy Interpersonal skills, confident and enthusiastic Willingness to learn and develop their role Competent in written, electronic and verbal communication skills Good interpersonal skills Team working Additional Requirements Essential Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy Ability to travel in between Trust premises and patient homes for posts that involve community visits Qualifications Essential NVQ 2 in Health and Social Care, Level 2 Diploma in Healthcare Support or equivalent health care related qualification The Care Certificate or in the absence of this the applicant must successfully attain the Care Certificate within the first 3 months of employment. Commitment to undergo training and education as required Desirable Basic skills Maths and English Level 1 (equivalent of GCSE 1-9 (A-G)) Person Specification Experience Essential Significant experience of working within a healthcare setting delivering clinical and or personal care Insight into roles responsibilities of post Basic IT skills Skills & behaviours Essential Caring, motivated ,Compassionate and Courageous Reliable and trustworthy Interpersonal skills, confident and enthusiastic Willingness to learn and develop their role Competent in written, electronic and verbal communication skills Good interpersonal skills Team working Additional Requirements Essential Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy Ability to travel in between Trust premises and patient homes for posts that involve community visits Qualifications Essential NVQ 2 in Health and Social Care, Level 2 Diploma in Healthcare Support or equivalent health care related qualification The Care Certificate or in the absence of this the applicant must successfully attain the Care Certificate within the first 3 months of employment. Commitment to undergo training and education as required Desirable Basic skills Maths and English Level 1 (equivalent of GCSE 1-9 (A-G)) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Leeds Teaching Hospitals Address St. James's University Hospital Beckett Street Leeds LS9 7TF Employer's website https://www.leedsth.nhs.uk/ (Opens in a new tab)