Area Scheduler
Winchester
28 days holiday plus bank holidays
Generous pension scheme / Life assurance
Referral scheme / Holiday purchase scheme/ Cycle to work scheme
Employee discount platform
Milestone Infrastructure look after 24,000 miles of roads, 280,000 lighting assets and 20,000 miles of footways, always with a view to ensuring that all works are carried out as sustainably as possible and with minimal impact to local communities.
Hampshire Highways requires an Operations Coordinator to operate within Hampshire, programming a wide variety of works, submitting and managing the permit process and scheduling routine maintenance.
Key Responsibilities:
* Prepare Highway Maintenance programmes in conjunction with the Scheduling Manager and Depot Supervisors
* Ensure all works are planned and coordinated and identify efficiency savings where appropriate
* Liaise with the delivery teams to update programmes with progress
* Create and continually update all Streetworks Permitting information to support the programmes.
* Challenge the detail and timing of the works programmes where necessary with the Delivery Team
* Ensure collaboration across the entire business, maximise best use of resources to deliver commercial benefit and efficiencies.
* Taking emergency calls from the client and allocating to gangs
* Work with the Depot delivery teams to ensure the works programmes remain accurate and up to date
* Maximise productivity through effective programming whilst ensuring we meet contractual response times.
* Escalate any programme delays to the Highway Maintenance manager to ensure we minimise any issues with the timing or quality of delivery
* General assistance to the Scheduling Manager
* Provide technical support for mobile solution used by the gangs (Causeway)
* Provide administration duties as required within the team
* Take Emergency Phones calls from Residents and Engineers and dealing with accordingly
Success Measures
* Support the team to achieve KPI targets
* Communicate programme effectively
* Comply with Streetworks permit requirements and timescales
* Fully utilise resources and contribute towards achieving required profit margin for depot works
Skills & Experience
* Good general IT skills are essential, and ideally, you’ll be proficient in Microsoft suite of programmes
* Experience in effective programming of construction or maintenance works, preferably in the highway maintenance industry
* Great team working skills, the ability to collaborate well with others and develop excellent relationships with contacts at all levels – from the client to colleagues and contacts across the wider Milestone Group.
* Excellent communication skills – verbal and written - to ensure clarity in all situations and to effectively influence client decision-making
* Understanding of the Traffic Management Act (Streetworks Noticing / Permitting).
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