Post Details
Last Updated: 14/04/2024
Department: Finance.
Job Title: Credit Controller.
Responsible to: Finance Director.
Job Purpose Statement:
We are looking for a positive thinking and proactive individual to join Datim Ltd, as a Credit Controller to be a key member of the busy and diverse finance department, providing support to the Finance Director. As the sole credit controller, you will be responsible for managing and maintaining the company’s credit and collection processes to ensure timely payment of invoices, minimise overdue debt and maintain healthy cash flow. This role involves liaising with customers, resolving payment issues and maintaining accurate records of credit transactions. Whilst ensuring the smooth running of financial processes and compliance with organisational policies and regulations. Job specific training will be given to assist in developing in the above role, especially with the ERP system.
Key Recruitment Criteria:
* Self-motivated and organised individual.
* Strong communication (verbal & written) and negotiation skills, with the ability to maintain professional relationships with customers.
* Advanced skills in Microsoft Excel, Outlook, PowerPoint, Word.
* Maintain complete confidentiality and discretion in business relationships and exercise.
* Ability to meet deadlines and adjust to changing priorities.
* Drive and determination to succeed, passion to challenge all areas, whilst developing and moulding your own role.
* Attention to detail with sound quantitative and analytical skills.
* Capable of working effectively with all employees and external business contacts while conveying a positive can-do attitude.
Key Accountabilities:
* Acting as a key member of the Datim Limited Finance Department, working for the existing Finance Director with responsibility for Accounts Receivable from end to end along with key reporting to the wider business. In addition to the core credit control work you will be responsible for signing off the weekly transport planner.
* Chasing debt in both written and verbal form, whilst maintaining accurate records of what has been agreed to ensure a healthy cash balance is maintained and debtor days are kept within company limits.
* Maintenance of the sales ledger from account set ups, linking to ERP system, cash allocations, uploading invoices daily, through to month end balancing and producing customer statements all within a timely manner.
* Investigate and resolve any issues relating to non-payment, this may require negotiation of repayment plans and follow up with internal departments.
* Raising of credit notes in line with company policies.
* Signing off the weekly transport planner maintaining customers trade within their assigned credit limits.
* Proactively working to ensure the deliveries are efficient as possible whilst maintaining customer satisfaction.
* Taking card payments over the phone and managing proforma sign off for release for picking and despatch.
* Applying for credit limits with our credit insurers.
* Undertaking regular checks to ensure all debts are insured.
* Supplying PODs to facilitate cash collection when payments are due.
* Reviewing outstanding orders to ensure the business is operating efficiently and approving small orders daily in line with cash received and credit limits.
* Daily reporting of the sales to the wider business.
* Assist in the development of credit policies and procedures to enhance the efficiency of the credit control process.
* Any other ad-hoc duties required to support the Financial Director and the finance function, such as assisting in the audit process and ERP system developments.
Technical Competencies:
* Previous experience in credit control particularly cash chasing. Knowledge of the Sage 200 System.
* Ability to use pivot tables and VLookups within Excel.
* Understanding of credit insurance.
* Demonstrated ability to prioritise and execute tasks in a dynamic environment.