Bourne Manor
Bourne, Town of, MA 02532, USA
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Assists filing of paperwork, answering phones, taking messages, returning calls, delivering messages.
2. Communicate effectively with residents, families, caregivers, and staff either face-to-face or by telephone.
3. Sets up facility meetings on behalf of the Director of Social Services, such as care plan meetings, 72-hour meetings, and welcome meetings.
4. Assists in ensuring accuracy of daily census.
5. Gather resident information for the completion of request for services (MA health screens).
6. Meets and welcomes new residents to the facility.
7. Reviewing admission agreement packets with new residents/responsible parties.
8. Must be able to relay accurate confidential information as it relates to HIPAA.
9. Assist with discharge planning, including obtaining resource information for discharge (such as making PCP appointments, behavioral health appointments, referrals for elder services and VNA, and faxing discharge paperwork).
10. Completion of housing applications with residents and other community resources such as SNAP benefits, The Ride, DMH, DDS.
11. Gather information for coordination of grievance concerns.
12. Gather information for guardianship regulatory compliance.
13. Coordinate Ombudsman directive for facility-initiated notices of transfer discharges.
14. Assist the Licensed Social Worker with obtaining social history to determine the plan of care.
15. Post-discharge calls and follow-up with residents/responsible parties, VNA, and Elder Services.
16. Updating residents' face sheets with updated contact information.
17. Conducting audits of advanced directives, psychotropic medications, etc.
18. Participating in QA activities.
19. Other administrative duties as assigned to support the Social Services department.
Qualifications
Skills
Behaviors
Preferred
Dedicated
: Devoted to a task or purpose with loyalty or integrity
Detail Oriented
: Capable of carrying out a given task with all details necessary to get the task done well #J-18808-Ljbffr