Job Description
Job Title: Relief Planner Admin Assistant
Location : Doncaster DN4
Contract Type : 12 months ongoing
Weekly Hours : 36
Working Hours: 8-4 a.m Hybrid 3 Days at home 2 Office
Salary : £12.21 per hour PAYE
What's the job?
You'll be supporting our busy Repairs and Maintenance department, providing key administrative and technical assistance to keep everything running smoothly. You'll step in as a Planner when required, ensuring that our operations stay efficient and meet key performance targets - all while providing great service to our customers and stakeholders.
Your Day-to-Day Responsibilities:
1. Support the team with effective administrative systems, making full use of ICT and Electronic Document Management.
2. Ensure databases and records are kept accurate and up to date.
3. Be the first point of contact for enquiries, providing clear and timely responses.
4. Handle invoices, payments, and documentation with a keen eye for detail.
5. Provide cover for the Works Planner, managing work schedules, optimising workflow, and liaising between teams and service users.
6. Maintain positive relationships with colleagues, managers, and customers to ensure seamless service delivery.
What We're Looking For:
7. Experience in Administration/Housing/Maintenance,
8. Experience: Previous administrative experience in a busy office is essential.
9. Skills: Strong verbal communication, excellent problem-solving skills, and the ability to work independently when required.
10. Bonus: Knowledge of scheduling systems would be a plus!
Why Join Us?
You'll be part of a team that contributes directly to the safety and well-being of our communities, ensuring our housing stock is maintained to the highest standard. From arranging repairs to helping ensure homes are hazard-free, your work will have a tangible impact. We're also committed to supporting you with training and development opportunities.
If you want to be part of a team that values excellence, community, and customer service, then this could be the role for you!