Disrepair Administrator
Tyne and Wear, Newcastle and Durham - Hybrid
Permanent, Full Time (37.5 hours per week)
£24,500 per annum plus brilliant benefits including health cash plan!
Home, a place where you belong
Heres your chance to shape something new while being part of an established, supportive team! As our disrepair administrator, youll play a key role in ensuring our customers receive top-notch service when it comes to housing repairs and disrepair claims. Imagine tracking a repair request from start to finish, knowing your work directly improves someones home - and their day!
Sitting within the disrepair legal team, youll make sure everything runs like clockwork. From liaising with stakeholders and residents to keeping our systems up to date, your proactive approach will enhance processes and customer experiences alike. And with a team that thrives on collaboration, youll have plenty of support as you carve out your place in this brand-new role.
What youll do
1. Track and manage housing repairs and disrepair claims, ensuring swift resolutions for our customers.
2. Maintain accurate, real-time information across systems to keep operations running smoothly.
3. Collaborate with stakeholders, residents, and external solicitors to build strong relationships.
4. Spot areas for improvement and suggest ideas that make a real difference.
5. Stay on top of housing regul...