Claims Handler / Assistant
Prestigious Insurer
Croydon/Hybrid
£Excellent
1 year FTC (initially)
Do you have a claims or legal background and are looking to develop your career working for a people powered, forward thinking insurance business?
The opportunity:
It's an exciting time to join this company as their business grows, and we have a great new role for a Legal Expenses Claims Handler to join our ATE (after the event) team based in our Croydon office on an initial 1 year fixed term contract.
We can offer hybrid working 3 days in the office / 2 days working from home and offer a great starting salary plus bonus along with a great benefits package.
The ATE Claims team deal with assessing and handling indemnity provided to policyholders for the purpose of pursuing a range of legal action, including personal injury, clinical negligence, professional negligence and insolvency.
The role of ATE Legal Expenses Claims Handler is one of cost assessment relating to a range of litigation but largely injury and clinical negligence claims.
What you'll be doing:
* Provide an efficient claims handling service to all customers by responding to claims using excellent written and call handling skills, in line with department service standards and internal/external service level requirements
* Handle claims from start to conclusion, which involves investigating the validity of a claim and assessing legal costs in line with the terms and conditions of the relevant policy
* Data input, ensuring all information is captured and inputted onto the internal system (Websure)
* Liaising with solicitors and on occasion, costs lawyers
Our must haves:
* Either a legal background or insurance background with knowledge of injury claims with exposure to costs
* Previous claims handling experience involving the review and negotiation of legal costs
* Previous experience within the insurance or legal industry (claims handlers, paralegals)
* Exceptional communication skills
* Ability to evaluate legal documents
* Enquiring and inquisitive, with the ability to identify areas of challenge and to articulate reasoned arguments to legal professionals
* Excellent time management skills, in order to adhere to demanding service level standards and maintain an active case load * Analytical * Good understanding of the legal industry
Who we are:
A Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world