Job summary Hours: 22.5 hours working Wednesday, Thursday & Fridays Area: Opal Centre, Tickhill Road Hospital Contract: Permanent We appreciate the remarkable jobs that our staff do. Thanks to their care, compassion and commitment, we have a reputation as a high performing Trust where patients are first and foremost at the centre of all our care delivery. An opportunity has arisen for a Administration Assistant to join our admin team supporting the South District Nursing team within the Doncaster Physical Health and Neurodiversity Care Group. We are looking for an enthusiastic and motivated Administration Assistant, who wants to participate and contribute to achieving excellent quality of care for our patients. In return for this commitment, we will support and develop your potential and skills through regular supervision and development in this busy role within our friendly Trust. The successful applicant will possess RSA II Typing/Word Processing or equivalent; be educated to GCSE level (minimum 5 GCSEs, including English and Maths) or hold equivalent qualifications, will have demonstrable experience of working in a busy environment and workload management; be able to use a PC and standard software packages. There may, at times, be a need to travel between various locations, it would be an advantage if the successful applicant is either a car driver or able to be independently mobile. Main duties of the job Provide a confidential, quality administrative service to an identified pathway within the Care Group. Display and maintain high levels of customer service at all times, ensuring all service users have a positive experience at their point of contact Answer telephone calls as per agreed protocols To communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face to face contact, with patients, visitors, other Trust staff and external agencies. Create and maintain, up to date computerised patient records and recall systems on SystmOne. Update new referrals on to SystmOne. Maintain current referrals and end where advised to do so. Provide an efficient and timely photocopying and scanning service to the team. Maintain, scan and file paper records and information as appropriate, in line with recordsmanagement principles. About us Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below: https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/ To find out more about working for RDaSH and the fantastic benefits we offer visit our website: https://workwithrdash.co.uk/ We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more: https://youtu.be/WMJSkLoTk4Q The main terms and conditions of service can be found here: https://ptracaccpublic.blob.core.windows.net/docs-employer/340/2515/Main_Terms_and_Conditions.pdf Date posted 22 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum, pro rata Contract Permanent Working pattern Part-time, Flexible working Reference number 376-DCGM-0160 Job locations Tickhill Road Site Weston Road Doncaster DN4 8QN Job description Job responsibilities Please view the attached job description and person specification to view the full details about the role Job description Job responsibilities Please view the attached job description and person specification to view the full details about the role Person Specification Knowledge, Training & Experience Essential RSA stage II typing/word processing or equivalent Experience in accessing internet / email facilities Experience of using Microsoft Office applications Experience of office procedures, i.e. filing, photocopying, message taking, typing Person Specification Knowledge, Training & Experience Essential RSA stage II typing/word processing or equivalent Experience in accessing internet / email facilities Experience of using Microsoft Office applications Experience of office procedures, i.e. filing, photocopying, message taking, typing Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Rotherham Doncaster and South Humber NHSFT Address Tickhill Road Site Weston Road Doncaster DN4 8QN Employer's website https://www.rdash.nhs.uk/ (Opens in a new tab)