Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart ,
Join us and become a Heartist ®.
Job Description
Are you passionate about delivering exceptional service and creating amazing drink experiences for guests? We’re looking for a skilled and enthusiastic Barman/Food & Beverage Assistant to join our dynamic team. If you have experience in bar service, cocktail making, and providing outstanding customer service in a hotel environment, we want to hear from you!
Key Responsibilities:
- Bar Service: Prepare and serve a variety of alcoholic and non-alcoholic beverages, including classic and signature cocktails, following hotel standards.
- Cross-Department Flexibility: Provide support in other areas of the Food and Beverage Department as needed, including assisting with restaurant service, room service, or banquet events, ensuring overall team efficiency and customer satisfaction.
- Customer Interaction: Greet and assist guests with beverage orders, making recommendations when needed, and ensuring a high level of customer satisfaction.
- Cash Handling: Accurately process payments, cash-ups, at the end of each shift.
- Bar Maintenance: Maintain cleanliness and organization of the bar area, ensuring stock levels are replenished and all equipment is properly cleaned.
- Event Support: Assist with bar setup and breakdown for events, conferences, or private functions.
- Teamwork: Collaborate with the rest of the food and beverage team to ensure smooth service and a positive guest experience.
- Health & Safety: Ensure all food and beverage safety and hygiene protocols are adhered to.
Qualifications
- Experience: Minimum 1 year of bar service experience, including cocktail making in a hotel, bar, or similar hospitality setting.
- Cocktail Expertise: Solid knowledge of cocktail recipes and the ability to craft both classic and creative drinks.
- Customer Service Skills: Strong interpersonal and communication skills with a passion for providing an exceptional guest experience.
- Cash Handling: Experience with cash register systems, payment processing, and cash-up procedures.
- Team Player: Ability to work efficiently in a fast-paced team environment while maintaining professionalism and a positive attitude.
- Flexibility: Ability to work evenings, weekends, and holidays as required.
- Health & Safety: Familiarity with food safety, alcohol regulations, and hygiene standards.
- Additional Skills: Knowledge of wine and food pairings, as well as basic food service, is a plus.
Desirable Qualities:
- Multitasking: The ability to handle multiple tasks efficiently during busy shifts.
- Adaptability: Ability to work in other areas of the hotel, such as food service or event support, as needed.
- Attention to Detail: Ensuring all drinks are presented to the highest standards and that the bar area is kept clean and organized.
Additional Information
Why Join Us?
Competitive salary and benefits package.
Opportunities for career growth and development within a prestigious hotel environment.
A supportive and dynamic team culture
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.