Bennett and Game are working alongside a logistics and courier company specializing in fast and reliable delivery services. The company offers a range of services, including parcel delivery, freight transportation, and express courier solutions for businesses and individuals. The business is currently looking for a Transport Co-ordinator at their site based in Birmingham.
Senior Network Transport Co-ordinator Job Overview
To support both internal and external stakeholders in providing an efficient and proactive service whilst maintaining excellent client service.
* Control delivery functions of circa 27 trucks
* Answer incoming client and partner queries via telephone, email, and Nexus messaging promptly, to avoid escalation.
* Issue resolution
* Liaise internally with warehouse, customer service team, and drivers.
* Updating of system and reports in a timely manner.
* General associated admin tasks and team support.
* Monitoring driver performance systemically.
* Review and update process periodically ensuring all colleagues are cross-trained.
* Lead projects and subsequent roll out as required.
Senior Network Transport Co-ordinator Job Requirements
* Prior experience of working in a fast-paced pallet network environment.
* Attention to detail, follow process through to natural conclusion.
Senior Network Transport Co-ordinator Salary & Benefits
* Working Hours - 07:00 -15:30 or 08:00 to 16:30 - Lunch included.
* Salary - 27K - 30K+ DOE.
* Pension.
* Opportunity to progress.
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