Job DescriptionCompliance Coordinator - Wimbourne, BH21 - £26-30,000 per annum
Job Purpose:
* To complete jobs via SI CAFM system and support the technical manager in ensuring the team closes these out in a timely manner. Support with contractors closing jobs within the SLA.
* Ensure that all jobs are assigned.
* Any jobs assigned have time inputs against them.
* Any fails have legitimate reasons given for failed SLAs.
* Raise reactive jobs on SI as appropriate.
* Professional call handling manner and written communication to be always displayed (friendly & approachable).
* When handling customer calls, understand and correctly interpret customers' requirements and include all details needed for task completion.
* Ensure that the compliance tracker is constantly updated on Microsoft Teams and E logbooks to reflect the current compliance status of the contract.
* Chase up engineers and suppliers for service data.
* Complete Weekly PM's and Reactive tasks.
* Keep Asset list updated.
Person Specification
* To be able to use the computer-based systems provided (E logbooks and CAFM System).
* Previous compliance role with 2 years or more experience or an engineer looking for an office role.
* Specifically worked within an FM environment.
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