Legal Secretary Location: Faversham OR Sittingbourne Employment Type: Full-time Salary: Starting at £25,000 About the Role: We are looking for a highly organised and proactive Legal Secretary to join our team. This role is integral to ensuring the smooth operation of our legal services, providing vital administrative and secretarial support while maintaining strong client relationships. If you thrive in a fast-paced environment and take pride in delivering exceptional service, we’d love to hear from you. Key Responsibilities: Case & Client Management: Efficiently manage client and case information using our CRM system. Handle all aspects of legal file management, from opening to closure. Maintain regular communication with clients and stakeholders to ensure seamless case progression. Take ownership of case matters, ensuring no file is left unattended for more than two weeks. Administrative & Secretarial Support: Accurately transcribe and finalise dictation within set deadlines. Answer telephone calls and assist walk-in clients with professionalism and courtesy. Ensure all correspondence and documents are prepared, formatted, and filed correctly. Collaboration & Client Service: Build and maintain strong relationships with colleagues, referrers, estate agents, financial advisors, and other legal professionals. Foster a collaborative and client-focused work environment. Uphold high standards of professionalism, confidentiality, and attention to detail. Compliance & Best Practices: Stay up to date with legal and regulatory requirements, including Money Laundering, GDPR, and Compliance. Promote and adhere to workplace health and safety regulations. Demonstrate financial awareness by identifying cost-saving opportunities and managing expenses effectively. What We’re Looking For: Experience: 2 years in an administrative or legal support role (preferred, but not essential). Skills: Strong organisation, attention to detail, and multitasking ability. Tech-Savvy: Comfortable using CRM systems and office software. Communication: Excellent interpersonal and client service skills. Attitude: Proactive, professional, and adaptable in a fast-paced legal environment. If you're a dedicated, detail-oriented professional looking for an opportunity to grow within a dynamic legal team, we want to hear from you. Apply today and take the next step in your legal career.