By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide. Pay Range: $62,300.00 - $102,350.00 Key Responsibilities - Collaborate with end-users, stakeholders, and subject matter experts performing process analysis and requirements gathering to identify and design efficient and effective business solutions. - Perform discovery to identify, define, and document requirements into viable business solutions needed by the business. Be able to take those requirements and work with the development team in the design and building of the proposed solution. - Identify, document, test, and validate any Dynamics AX setup, configuration and integration changes required by the business. - Provide support and assistance to Dynamics ERP users, troubleshoot problems and enable end-users to perform their day-to-day functions. - Help monitor, maintain, and support automated Dynamics ERP business processes, ensuring critical business functions operate smoothly. - Assist in updating and maintaining Dynamics ERP data. - Develop training documentation and provide training to end users. - Assist in new implementations of Dynamics AX D365. Assist with managing vendor and internal user workload and tasks associated with support, implementation, and enhancements. - Assist with the intake and triage of incoming requests and support needs from ERP end users. Qualifications Education and Experience: Position requires a minimum of 2-3 years of experience working in Microsoft D365 F&O or AX 2012. Preferred experience working as a member of an IT team to support implementation of and support of ERP systems. Must be able to work in a fast-paced environment and have good verbal and written communication skills. Must be able to clearly document ideas in non-technical terms and demonstrate these ideas to upper management and to developers. Knowledge, Skills, and Abilities: - At least 2 years of working with Dynamics AX 2012 or D365 required. - Experience working with manufacturing, inventory, warehouse functions (picking/packing processes, product setup/maintenance, warehouse setup/configuration and shipping processes) is preferred. - Experience providing troubleshooting, support and assistance to end users. - Experience performing requirements gathering, creating design documents, and writing functional requirements. - Able to collaborate with internal and external diverse parties in a professional manner. - Able to problem solve; including the ability to identify and appropriately evaluate a course of action. - Able to communicate successfully within a group and with employees at distance locations across the globe. - Able to organize and prioritize work on multiple projects and varying deadlines. - Able to document procedures and configurations that are clear, concise and easy to understand. - Able to work independently and prioritize assigned tasks as business needs shift. - Able to successfully complete assigned tasks in a timely and efficient manner. - Able to work standard business hours of operation and occasionally evenings and weekends as needed. - Ability to stay current on technology trends and to recommend innovative technologies to support business initiatives. - Effective and professional interpersonal communication skills, both written and oral. - Is detail oriented and can perform tasks at a high level of accuracy. Familiarity with IT infrastructure, security, and software implementation methodologies. Why Join Bio-Techne: We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield. We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA. We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more. We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging. We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave. We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table. Bio-Techne is an E-Verify Employer in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property. Bio-Techne empowers researchers in Life Science and Clinical Diagnostics by providing high-quality reagents, instruments, custom manufacturing, and testing services. Our family of brands creates a unique portfolio of products and services. Science is our passion; it drives us to collaborate, develop, and manufacture award-winning tools that help researchers achieve reproducible and consistent results.