Resource Consultant (RC) L2
Hybrid - Location: More London Place (London Bridge)
The Resource Consultant is a dedicated resource responsible for managing demand requests and fulfillment, triaging and escalating complex requests to RMs, and ensuring data accuracy.
Main Responsibilities include (but are not limited to)
1. Supply and demand management: including:
* Managing demand requests and fulfillment, escalating to RM for complex cases
* Collaborating with Engagement Leads to ensure open roles are accurately published, enabling client servers to identify suitable opportunities
* Providing insights into technology-generated shortlists
* Presenting candidate shortlists to Engagement Leads for low-complexity engagements or RMs for more complex cases
* Analyzing capacity trends and delivering reports to stakeholders
* Offering alternative resourcing options to Engagement Leads
1. Employee experience management: including:
* Working with RMs to understand client server characteristics (skills, aspirations, development, preferences, boundaries, availability)
* Applying a DE&I perspective on resourcing decisions
2. Commercial reporting and analysis: including:
* Ensuring data accuracy across platforms
* Reviewing data trends (pipeline, performance, utilization, DE&I), providing recommendations and highlighting concerns
* Handling regulatory reporting for service lines like Audit
3. Team contribution: Contributing to the wider Resourcing function to enhance skills and knowledge
4. Reporting and Line Management: Potential coaching opportunities for the offshore RA team
5. Accountability: Reporting to Resource Managers
6. Requirements and Skills:
* Strong communication and interpersonal skills
* Excellent relationship management and stakeholder engagement abilities
* Analytical with high attention to detail
* Proactive, with effective planning and prioritization skills
* Creative, solution-oriented thinking
* Self-motivated, autonomous worker
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