Customer Team Leader - Growth-oriented career support with generous benefits package
Location: 33 The Roods, Kirriemuir, DD8 4HN
Pay: £13.32 per hour
Contract: 25 hours per week + regular overtime, permanent, part time
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
We’re looking for Customer Team Leaders to join our team at Co-op.
When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
What you’ll do
* Provide friendly and thoughtful service, managing the store and handling challenging situations
* Develop your team's capabilities through coaching and training, fostering an inclusive culture
* Ensure the store remains safe, legal, and fully operational
* Manage diligence checks and stock accuracy
* Support your store manager by deputising when they’re not working
* Lead the introduction of new products and services
* Build relationships and support your Store Manager with the local Co-op community plan
This job would suit people who have
* A genuine care for the needs of customers and members
* The ability to balance leading and supporting your team
* Great people skills
* Strong organisational and problem-solving skills
* A desire to learn and develop your leadership skills
* The flexibility to work a range of different shifts
Why Co-op?
* Full, paid training and dedicated support for your personal development
* 30% discount on all Co-op products in-store plus 10% discounts on all other brands
* A pension scheme with up to 10% employer contributions
* Wagestream– a money management app
* 36 days of holiday
* Virtual healthcare services
* 24/7 employee assistance service
* Rotas shared three weeks in advance
Building an inclusive workplace
We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs.
As part of the application process for this job, you’ll need to complete two online assessments, taking around 20 minutes.
#J-18808-Ljbffr