Housing Officer : Partnership with Hammersmith and Fulham Council
Location: Hammersmith and Fulham : 5 days onsite/in the field
Department: The Economy Department
Pay Rate: GBP 21.52 per hour / Umbrella: GBP 26.50 per hour
Reports to: Housing Manager
Were Hiring
Red Personnel is proud to partner with Hammersmith and Fulham Council in recruiting a dedicated and customer:focused Housing Officer. This is an exceptional opportunity for individuals passionate about housing management, community service, and improving residents quality of life.
Role Overview
As a Housing Officer, you will provide a high:quality tenancy and neighbourhood management service to general needs and sheltered residents. Your role will be crucial in helping residents sustain tenancies, engage in decision:making, and live in well:managed neighbourhoods.
Key Responsibilities
: Tenancy and Leasehold Management: Manage a designated patch of tenancies, ensuring compliance and addressing breaches when necessary.
: Resident Engagement: Foster strong relationships with residents to enhance satisfaction and community well:being.
: Support for Vulnerable Residents: Identify and assist vulnerable residents by connecting them to relevant support services.
: Tenancy Audits: Conduct tenancy audits to keep business intelligence up to date.
: Fire Safety Compliance: Identify and report fire safety issues, ensuring all necessary actions align with best practices.
: Voids and Re:letting: Collaborate with the voids team to minimise rent loss and meet performance targets.
: Housing Advice: Provide high:quality advice and signpost residents to appropriate services.
: Anti:Social Behaviour Management: Lead ASB cases, ensuring swift resolution through effective partnerships.
: Emergency Response: Respond to estate emergencies, offering on:site support and reassurance to residents.
Who We're Looking For
We are seeking candidates with the following attributes:
: Problem:Solving: Ability to navigate complex systems and find effective solutions.
: Critical Thinking: Use evidence:based approaches to challenge norms and drive improvement.
: Creativity: Bring innovative ideas to enhance service delivery.
: Emotional Intelligence: High self:awareness with the ability to manage group dynamics effectively.
: Service Orientation: A strong commitment to delivering outstanding service and achieving organisational goals.
Why Join Us?
By joining Red Personnel in partnership with Hammersmith and Fulham Council, you will play a key role in shaping thriving, sustainable communities. You'll be part of a supportive team where your contributions are valued and your professional development is encouraged.
How
If you are passionate about delivering excellent housing services and making a real difference in the community, we want to hear from you Apply now with your CV.
Join us in building vibrant, sustainable communities-apply today