This Vacancy Is Only Open To Current Golden Jubilee Employees
An excellent job opportunity has arisen within the Digital / eHealth Department of the Golden Jubilee University National Hospital. As the Servicedesk Supervisor, you will play a key technical role in the support of the Digital Services within the board, which comprises the Golden Jubilee University National Hospital, Research Institute, Innovation Centre & Conference Hotel.
The post holder will be responsible for the day-to-day running of the Digital Servicedesk and will lead a team providing 1st/2nd line support to all users and effectively troubleshoot software and hardware issues.
The post holder will also be responsible for the identification and implementation of the governance, risk, and compliance requirements for the Servicedesk environment aligned with ITIL.
Applicants must be educated to at least HND level in a relevant computing subject or demonstrate relevant experience in field-based first line support. Excellent problem-solving and communication skills are essential, in addition to the ability to work well as part of a larger team.
NHS Golden Jubilee is open to considering flexible working options for this role.
This vacancy may close early if a high volume of applications is received, so please apply early to avoid disappointment.
As a disability confident leader, we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you have a disability or long-term health condition covered by the Equality Act 2010 and need support for any stage of the recruitment process, please refer to the job pack for more information.
NHS Golden Jubilee encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
Details on how to contact the Recruitment Service can be found within the Job Pack.
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