Head of Operations (Renewables)
Role Overview:
The Head of Operations will oversee the successful delivery of multiple renewable energy schemes in domestic properties across the Greater London area. In this pivotal role, you will act as the main point of contact for clients, internal stakeholders, and third-party subcontractors, ensuring seamless project execution that enhances energy efficiency and client satisfaction. You will play a key part in the Senior Management Team whilst maintaining an efficient and profitable operation.
Duties and Responsibilities:
1. Be the main point of contact for internal stakeholders, clients (Local Authorities, Housing Associations), and 3rd party subcontractors to enable the smooth delivery of multiple schemes to deliver renewable energy solutions into domestic properties in the Greater London area, enhancing energy efficiency.
2. Work with the heads of departments on the implementation of allocated large-scale capital projects, putting in place appropriate relationships with project managers, operational staff, client teams, etc.
3. Implement and monitor KPIs to ensure operations are meeting targets for productivity, quality, cost, and customer satisfaction.
4. Regularly report on KPIs, identifying trends and taking corrective actions to stay ahead of target.
5. Develop and lead a high-performing operations team by focusing on training and performance management.
6. Maintain an awareness of all current trends and trading conditions within the marketplace, including competitors, work practices, client trading patterns, benchmarking, etc.
7. Ensure the retention of current clients and develop potential business partners.
8. Create and maintain rigorous processes around the identification of risk.
What We Offer:
1. Negotiable salary in the region of £80,000 to £90,000 per annum.
2. Performance-related incentives.
3. Company car allowance/fuel card.
4. Enhanced family benefits.
5. Employer contributed pension scheme.
6. 32 days annual leave (including statutory bank holidays and Christmas/New Year closure).
If you would like to discuss this role in more detail, get in touch.
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