Customer Executive Wanted Ever turned an angry customer into your biggest fan? Do you get a weird thrill from solving problems before anyone else even notices them? If your answer is "yes" — we want, you on our team. A growing retailer of ome and industrial storage solutions. We are now hunting for a Customer Service Executive who’s calm, confident, and secretly loves the chaos. Based in Chelmsford - Must drive due to rural location £25k-£27k Bonu Mon-Fri, 8:30-5:30 Permanent Role office based What You’ll Be Doing: Providing top-tier customer service via phone, email, and live chat Helping people find the storage solutions of their dreams Processing orders and fixing delivery hiccups with flair Turning complaints into compliments like a customer service professional Keeping things organised and on track behind the scenes What You Bring: A voice that calms storms and an inbox that stays at zero Experience in a customer service environment A cool head, a kind heart, and a laser-sharp eye for detail Confidence, empathy, and the ability to talk to literally anyone Bonus points if you're local (within 10-15 miles of Writtle) Perks You’ll Love: Full training on our products and systems Casual dress code (wear what makes you feel great) Free parking (you’ll never fight for a spot again) A team that supports, laughs, and occasionally brings cake Ready to join us? quote Ref: NL1492962, and let’s talk Storage might be what we sell - but customer service is where the magic happens.