Hours per Week: 15Working Pattern: 2 days per weekContract Length: 12 monthsLocation: St Austell
About the Role:
Our client is seeking a dedicated individual to join their Sheltered Team in Neighbourhoods, providing exceptional service to older customers. Sheltered housing offers self-contained flats with communal facilities, designed to support independent living for older people.
As a Scheme Manager, you will regularly visit the scheme, providing advice to residents, addressing tenancy issues, ensuring communal areas are clean, and arranging maintenance and repairs. You will be the first point of contact for customers, helping to resolve tenancy-related issues, manage neighbourhood concerns, and promote thriving communities.
Key Responsibilities:
* Regular visits to the scheme, at least once a week.
* Provide enhanced service and advice to residents.
* Manage tenancy issues and ensure communal areas are clean.
* Arrange maintenance and repairs in communal areas.
* Collaborate with colleagues and partner agencies to support customers.
About You:
Our client believes everyone deserves a safe and affordable home. As a Scheme Manager, you will play a vital role in delivering excellent housing services to customers, ensuring they feel supported, valued, and able to sustain their tenancies.
Experience...