Summary
This organisation is looking for the right individual who’s eager to learn and keen to take their first steps into the property industry. As an apprentice property manager, you will be exposed to the lettings and property management side of the company and will be working alongside their team on a daily basis of tasks.
Wage
£13,312 a year
Salary will increase to national minimum wage after 12 months on programme.
Training course
Housing and property management (level 3)
Hours
Monday to Friday (9am - 6pm)- day off during the week will be agreed. Weekend (9am - 3pm)
40 hours a week
Possible start date
Monday 3 March
Duration
1 year 11 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Vacancy Description:
* Supporting staff with the day-to-day running of the property management department
* General administrative duties such as filing, copying, data entry & handling post, along with shredding
* Dealing with tenant inquiries via email and telephone
* Monitoring e-mails
* Answering calls
* Booking in maintenance appointments
* Liaising with tenants, landlords and contractors
* To register applicants onto the database
* To manage the data base to ensure action items are addressed
* To book viewings via both telephone and email enquiries
* Obtaining regular feedback from viewings
* Liaising with suppliers and contractors over work at properties
Where you’ll work
4 Walseker Lane
Woodall, Harthill
Sheffield
S26 7YJ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
CROWN VOCATIONAL TRAINING LIMITED
Your training course
Housing and property management (level 3)
Equal to A level
Course contents
* Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
* Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
* Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
* Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
* Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
* Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
* Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
* Problem Solving: Use a problem solving and flexible approach in their day to day duties.
* Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
* Decision making: Effective decision making in order to apply the businesses objectives and priorities.
Your training plan
* Housing and Property Management Level 3
* Remote delivery over Teams
Requirements
Essential qualifications
GCSE in:
* Maths and English (grade 4 or above minimum)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Team working
* Initiative
* Eager to learn
* Driving licence
Other requirements
Role requires someone that drives and has their own vehicle. The role may close earlier if a suitable candidate is found.