Join Convergence Group Team as our Head of Strategic Partnerships This is your chance to make a real impact in an exciting, fast-paced networking specialist. As a key player within our Commercial Team, you'll take the reins on managing critical vendor relationships that power top-notch connectivity solutions for healthcare, public services, and some of the UK's best-known brands. Plus, you'll lead a talented, tight-knit procurement team along the way Your Mission: Relationship Management: Act as the conductor in a symphony of communication, ensuring our relationships with telecom giants like BT Wholesale, Openreach, and Virgin Media remain harmonious. Open dialogue? Check. Mutually beneficial outcomes? Double check Vendor Strategy: Familiar with names like Cisco, Extreme, and Fortinet? You’ll be the maestro behind the scenes, aligning strategies with our core vendors and distribution partners for maximum impact and innovation. Value Optimisation: From Service Now to Oracle Netsuite, you'll be the expert in extracting maximum value from our critical systems and infrastructure suppliers. You’ll ensure efficiency and hold our suppliers to the highest standards. Innovation & Integration: Got an eye for spotting new vendor opportunities? You’ll bring fresh partners into the mix, gain leadership buy-in, and seamlessly integrate changes across departments. Collaborative Leadership: Teamwork is key. You’ll collaborate closely with teammates to enhance commercial efficiency, drive continuous improvement, and optimise procurement channels for maximum impact. Your KPI’s: Supplier Excellence: Maintain and improve supplier performance while driving efficiency through financial incentives. Cost Management: Slash third-party overhead costs like a pro. Risk Mitigation: Ensure supplier SLA adherence stays above 95%, stepping in as the ultimate trouble-shooter when needed. Insight & Reporting: Engage with tier-one suppliers weekly and deliver monthly commercial insights to senior leadership. What You’ll Bring: Significant experience in similar roles managing vendor relationships, ideally within the telecoms/tech sectors. Ability to thrive in a fast-paced SME environment. Experience of managing a small team. Professional qualifications are preferred but not mandatory. Ideally, familiarity with Cisco partner programs (or equivalent for Extreme, Fortinet, Forescout) and Ofcom legislation. What’s In It for you: A competitive salary of £60-80k bonus. 33 days holiday (25 8) increasing with length of service. Work-life balance: Family-friendly leave, flexible core hours, and hybrid working (3 days a week in our Solihull office). Robust benefits, including enhanced pension, Private Medical Insurance, Income Protection & Life Assurance. Dog-friendly office (yes, you read that right). Who are Convergence Group? No Corporate Red Tape: We’re a privately owned company free from the shackles of corporate bureaucracy. We’re not controlled by private equity or external bankers, and debt doesn’t dictate out destiny. Our culture is ours to shape, and it’s a culture of innovation, not conservatism. It’s Not What We Do, It’s How We Do It: We specialise in complex WAN, LAN, WIFI and Security solutions, but that’s now what sets us apart. It’s the way we’re doing it that’s revolutionary. We’re changing the game by taking the pain out of infrastructure management, letting out customers focus on what truly matters. Growth: Our business is flourishing, and we’re poised for substantial growth. We need exceptional people who understand our customers’ requirements and expectations. Ready to shape the future of connectivity and take our strategic partnerships to the next level? Your journey starts here Apply now VendorManagement StrategicPartnerships Procurement Hiring