Job Details
Job Title:Quality Assurance Officer : HC618961
Location: Netley HQ
Salary: SO1, GBP 33, : GBP 35, per annum
Hours: 37 hours per week
Contract: Permanent
Closing date: Sunday 3rd November 2024 at 23.59 hours.
Job Purpose
The successful candidate willsupport the Quality Manager in implementing and maintaining ISO quality Standards. To ensure compliance with the Forensic Science Regulator's requirements across Hampshire Constabulary and partner agencies, delivering an integrated quality and training management framework for the provision of all forensic services.
Key responsibilities include but are not limited to:
1. To deputise for the SSD Quality Manager as quality lead for Forensic Investigations, making decisions regarding the quality management systems, representing the organisation at regional and national forums regarding quality.
2. Train and develop, both internally and externally, those involved in the production, control, updating and distribution of QMS policies, procedures and forms, in support of overall business goals, including internal auditors.
3. Maintain relationships and work closely with UKAS, laboratory managers, staff and other stakeholders to ensure a smooth and effective assessment of the laboratories, minimising the risk of loss of accreditation.
4. Ensure the promotion of awareness of customer requirements.
5. Evaluate identified risk, complaint and Non:Conformance investigation outcomes to ensure that the actions taken have been robust and effectively address the true root cause.
6. Facilitate the control of suppliers used by Hampshire Scientific Services are selected, evaluated, and re:evaluated and that records of assessment are maintained.
7. Coordinate, maintain and deliver effective auditing programmes.
8. Analyse data on the effectiveness of the QMS and evaluate where continual improvements of the QMS can be made. This shall include data generated as a result of monitoring and measurements from other relevant sources.
Please see the role profileherefor more information.
Essential Qualifications
Educated toQCF Level 3in a relevant technical subject or have relevant vocational experience that would bring the post holder to the required standard.
QCF Level 3 in Learning and Development or similar for teaching adults e.g. Train the trainer qualification.
Essential Experience
Demonstrate experience of successfully coordinating an accredited ISO quality management system at 17025/17020 levels as a minimum in a professional environment.
Experience of conducting internal and external audits.
An understanding of root cause analysis and implementing effective corrections and corrective actions.
Competencies
We are Emotionally Aware Level 1
We Take Ownership Level 2
We Analyse Critically Level 2
Transparency
Candidate guidance for completing application forms.
Contact details for an informal discussion
the Recruitment Team at or call023
Please note that the email address you supply when submitting an application will be used for contact throughout the full lifecycle of that vacancy. You will not be able to amend your contact details. You should therefore ensure that you choose an appropriately accessible email address, being mindful that the process may take several months for some roles.
Hampshire and Isle of Wight Constabulary is an inclusive employer and strives to have a workforce representative of the communities we police and serve. We recognise that we are not fully representative and are working to address this imbalance through a variety of initiatives.
Hampshire and Isle of Wight Constabulary is an equal opportunities employer that positively promotes flexible working, enabling officers and staff to achieve a healthy work:life balance whilst mee