Role: Air Freight Operator - Import/ Export Location: Sutton Coldfield, Birmingham (Hybrid) Salary: £32,000 - £40,000 (DOE) Perks: 20 days holiday, rising to 25 days on 1 year completion Annual Salary Review Attractive pension scheme Tangible progression opportunities Company benefits including private healthcare, cycle to work scheme, onsite parking Responsibilities: Responsible for completion of Air Freight Operations (Pred Imports) from Start to Finish Quoting and Pricing, ensuring best rates are secured Liaising with shippers, hauliers, carriers Key account management - responsible for managing accounts from booking to deliveries Arranging for the timely and accurate documentation of shipments Completing custom documentations Creating and maintaining strong relationship with clients, ensuring all inquires are dealt with Requirements: 2 years experience working with a leading freight forwarder Import experience is mandatory Awareness of all aspects of shipment process from Start to Finish Can collaborate with the customer to provide the best service available Able to reach all deadlines within the time constraints provided Confident and effective communication skills (verbal and via email), with the ability to build relationships with customers If you have the right skillset and experience for this opportunity, apply today