We are working closely alongside a Local Authority in Nottingham to assist with the appointment of a Lettings Assistant, on a 1-month contract, highly likely to be extended at client's discretion. Please apply with your CV for immediate consideration.
Rate of Pay: £15.18 - £19.29 per hour
Responsibilities:
* Prepare advertisements for and advertise void properties, appropriate to each tenure type to facilitate lettings, minimising re-let times to give our customers their next home and build sustainable communities.
* Support Letting team colleagues in ensuring void times are managed within the agreed NCHA annual targets for all relets.
* Support allocations and lettings processes by responding to customer enquiries, preparing sign up packs and agreeing incentives to be applied on hard to let properties.
* Process the termination of tenancies promptly and progress the return of keys to NCHA.
* Ensure all systems and records are updated and maintained on an accurate and timely basis; producing associated reports on the allocations and void service as and when required.
Qualifications:
* Knowledge of current social housing issues.
* Qualified to Chartered Institute of Housing Level 2 or relevant equivalent qualification or be committed to undertaking ongoing professional development commensurate with the role.
Experience:
* Experience of working in social housing or a lettings environment.
* Experience of delivering successful customer focused services.
* Ability to communicate effectively with internal and external customers by demonstrating tact, diplomacy, sensitivity and customer care.
* Ability to solve problems fairly and logically.
* Demonstrable high level of numeracy, IT and literacy skills.
Please note:
* You should be available to work immediately or at short notice.
* You should have the right to work in the U.K.
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunity employer. Unless otherwise stated, all of our roles are temporary, though opening assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.
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