Customer Relations Manager - Private Healthcare
Permanent - Leicester or Leighton Buzzard
Salary: £40k to £50k DOE plus commission
Job Summary
Our client, a family-owned group of private care homes, requires a Customer Relations Manager for their premium brand property with 80 beds. The successful candidate will be responsible for ensuring occupancy, average weekly fee, and funding mix targets are met at the care home through the creation and implementation of effective localized tactical marketing plans.
You will handle all enquiries to the home, convert them to sales, and complete customer transactions, including effective negotiation of fees and signing of contracts.
The role will require you to attend the care home, present at meetings, deliver training workshops, and identify, build up, train, and motivate the team within the care home to achieve targets. Currently, there are 10 out of 80 beds filled.
We are looking for candidates with a background in a care home environment and sales experience, along with an understanding of fee sources and structures in the care sector, and excellent customer service skills.
For further information and to apply, please contact Julie Gregson directly.
#J-18808-Ljbffr