About Us
At Around The Clock Care Agency, we are committed to delivering exceptional, person-centred care across domiciliary care, supported living, and live-in services. We work with both private clients and social services, ensuring care delivery meets CQC standards and commissioning body key performance indicators (KPIs).
As we continue to grow, we are looking for a dynamic, proactive, and tech-savvy Care Coordinator to join our team. This role is perfect for someone who is organised, solutions-driven, and passionate about care, with a strong focus on audits, compliance, recruitment, and staff support.
Job Description
Main Function of the Job:
(Note: In addition to these functions employees are required to carry out such duties as may reasonably be required). To maintain Care skills at a current level, and undertake such training and development as may from time-to-time be required to maintain practices as up-to-date.
To provide leadership to the Care functions of The Agency.
To provide Care in accordance with current best practices, according to policy and procedures, agreed standards, legislative requirements, relevant regulations under the direction of the Manager, and within the financial plans agreed from time-to-time.
To supervise the Care services within The Agency in accordance with agreed standards.
Main Duties (not in any order of priority):
Management of the Organisation:
1. Develop effective working relationships with the Manager of The Agency.
2. Support an open, positive and inclusive management culture.
3. Participate in the development of The Agency’s policies.
4. Participate in the evaluation of The Agency against agreed organisational goals, as well as business and quality objectives.
5. Work to establish effective employer-employee relationships.
6. Minimise legal risks.
7. Participate in the maintenance of The Agency’s management information systems.
8. Assist in the formulation and implementation of Care policies and procedures.
9. Assist in the implementation and maintenance of the standards required by legislation related to the registration of The Agency.
10. Act within The Agency’s budget based on The Agency’s objectives and within the projected revenue.
11. Work in a cost-effective manner.
12. Be involved in the implementation and maintenance of The Agency’s quality assurance programme.
13. Assist in the design and administration of an evaluation of the Care standards and Care service provision.
14. Systematically solve day-to-day problematical issues which arise.
Management of Care Services:
1. Assist in the development of the philosophy, goals and objectives for the Care practice.
2. Assist in the assessment of the effectiveness of Care implementation and delivery.
3. Implement action to meet and maintain Care standards.
4. Work in cooperation with members of multi-disciplinary health teams so as to maximise opportunities for Service User therapeutic Care.
5. Ensure that Service User rights are protected.
6. Encourage a model of self-care and Service User rehabilitation.
7. Evaluate Care Plans.
8. Evaluate standards of Care competence.
Professional Long Term Care Leadership:
1. Encourage innovative methods for the delivery of Care.
2. Encourage health promotion within Care strategies.
3. Seek opportunities for personal and professional growth.
4. Promote a positive image for residency/services provided and employment within The Agency.
Management of the Human Resources:
1. Cooperate with the implementation, evaluation, orientation and induction of all new employees.
2. Assist individual staff members to develop in their roles and levels of compliance with agreed standards.
3. Support the implementation of The Agency’s policies and procedures.
4. Support the effective resolution of team conflicts.
5. Support a work atmosphere which promotes a high quality of work life.
6. Support and maintain a culture of performance and excellence.
Additional Pay:
* Bonus scheme
* Commission pay
* Loyalty bonus
* Performance bonus
* Yearly bonus
Benefits:
* Additional leave
* Company car
* Referral programme
* Sick pay
* Schedule:
* 10 hour shift
* 12 hour shift
* 8 hour shift
* Day shift
* Holidays
* Monday to Friday
* Night shift
* Overtime
* Weekend availability
Experience:
Providing care: 1 year (preferred)
Supervisory: 1 year (preferred)
Licence/Certification:
Driving License (preferred)
NVQ Level 2 Health & Social Care (preferred)
Work Location: In person
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