Start your day knowing you will make a difference!
The Richmond Fellowship Scotland is the leading provider of care services, supporting people with a broad range of needs across Scotland. We are an organisation driven by strong values and a firm commitment to choice, dignity and social inclusion.
Position Overview
Our IT department is looking for an ICT Support Technician to join us on a full-time basis. The ICT Support Technician will be responsible for the ongoing maintenance, enhancement, and development of our internal and external ICT systems and core infrastructure solutions.
Key Responsibilities
1. Ongoing monitoring, maintenance, and support of the IT infrastructure both on-premise and cloud-based.
2. Provide support to desktop and laptop users via helpdesk, calls, and direct requests.
3. Assist in the day-to-day running of the IT department.
4. Deliver first-class IT support within our busy team.
Qualifications
You should have experience with:
1. Microsoft 365
2. Cloud Based Infrastructure Solutions
3. Network Configuration
4. Remote Desktop Services
5. Microsoft Deployment technologies
As well as a competitive salary, the organisation offers generous benefits including enhanced pension contributions and annual leave entitlement, as well as access to over 850 high street and online discounts. This is a hybrid role with days in the office and at home.
Closing date: Friday 14th February 2025. Please note that we reserve the right to close the advert prior to this date.
Disclosure checks will be required of all successful applicants; having a conviction will not necessarily debar you from working in this sector.
We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us.
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