Position: CRM AnalystLocation: ChertseySalary: Competitive day rate + bonus schemeDuration: OngoingHours: Monday-Friday, 9am-5:30pmOverview of a CRM AnalystAs a CRM Analyst, your role entails analysing customer data to derive actionable insights, collaborating with cross-functional teams to develop targeted CRM strategies aimed at enhancing customer relationships and maximizing business value. The Display business is rapidly growing, profitable, and diverse, serving a range of customers from ultra-high net worth individuals to consumers. The European team translates global strategies into local execution across products, sales, retail, and marketing. With a dedicated team of 35, they focus on innovation.Responsibilities of a CRM Analyst• Reseller Behaviour Analysis: Utilize demographic data, purchasing trends, product usage information, spending habits, loyalty metrics, and other relevant factors to analyse and understand reseller behaviour and preferences.• Portal Management Assistance: Provide support to the CRM Operations Manager in maintaining the portal, including tasks such as uploading content and ensuring smooth portal activity, especially for the European subsidiary.• Partner Portal Optimization: Improve the partner portal's functionality and user experience by evaluating user interactions, generating regular reports for team review, and collaborating with stakeholders to implement enhancements based on feedback and ...