Join to apply for the Decant Coordinator role at ABRI
This range is provided by ABRI. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
We're looking for a part-time Decant Coordinator to join our Housing Partnership Central Services team.
This is an exciting, 6-month temporary role within our team.
As a Decant Coordinator, you will manage and oversee the end-to-end process of our Decants (a temporary move due to works, emergency, or planned) identifying solutions to deliver value for money whilst always ensuring the customer remains at the heart of the process and returns to their home as soon as possible.
You will be a problem solver who can think on their feet and be completely customer-focused, having the confidence and assertiveness to have difficult conversations with customers, suppliers, and internal teams to reach positive solutions for all involved.
You will have the skills to analyze and evaluate data to identify themes and improvements, as well as the ability and self-motivation to thrive in a performance-driven, fast-paced environment with confidence communicating via telephone and through digital channels.
This is an excellent opportunity for a proactive, passionate, and customer-focused individual looking to contribute to make a difference.
If you feel this is you, and you have the drive, experience, skills, and attitude, we want to hear from you.
Make sure to apply with all the requested information, as laid out in the job overview below.
Abri is a large housing provider who owns and manages over 50,000 homes and various community assets, serving 114,000 customers. Silva Homes joined Abri in October 2023, making the group a financially stronger and more resilient organization.
We believe everyone has the right to a good quality, safe, warm, and sustainable home in a community where they can belong, grow, and thrive. What does that look like in real terms?
We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy-efficient.
* We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most.
* We’re investing in our communities to address local issues and create opportunities for everyone.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
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