NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
The Discharge Flow Coordinator is a key role in maintaining the Hospital Flow and Discharge process; working in a regional, whole system based role the discharge coordinator would work under the direction of the Urgent and Unscheduled Care Programme Management and in conjunction with ward/multi-disciplinary teams (MDTs) across Argyll and Bute.
They assist with the planning and implementation of patient discharge (both operational flow and service development); as well as aiding general flow of patients through the hospital by:
* Driving effective and timely transfer of patients from hospital to the most appropriate setting to meet their needs
* Actively reducing the number of patients whose transfer is delayed from hospital
* Effectively communicating with patients, their carers and/or case managers to encourage their engagement in discharge planning, ensuring they are involved from admission to the ward.
* Facilitating the planning and implementation of the patient's discharge - with guidance from therapists as required.
* Liaising with Doctors, Discharge Services, Social Services, Care at Home team, Community Teams and any other appropriate members of the multidisciplinary team to provide a proactive and continuous process of discharge planning.
* (In conjunction with the MDT) identifying and escalating concerns relating to discharge or factors that may cause a delayed transfer of care through identified huddle and escalation structures.
Main duties of the job
* Act as a facilitator, who attends board rounds, patient / family / carer meetings (as required, i.e. in complex cases) and liaises with representatives from social services and therapy services.
* The post holder must be proactive and show independent ability to take the lead in organising patient case conferences, family or other meetings in complex cases.
* Work with the ward Multidisciplinary team and Hospital Discharge Team (HDS) to deliver high quality discharge planning in keeping with the needs and wishes of patients and their families.
* Foster a multi-disciplinary and multi-professional approach to discharge planning, including patient and carer engagement in their discharge process.
* Monitor progress to ensure the discharge pathway developed by the MDT remains appropriate and on Escalate concerns when the planned discharge pathway deviates.
* Provide information for patients and their family which is relevant, accurate and timely, meets their needs and is understood to enable them to make informed decisions regarding discharge plans.
* Update the electronic patient record as required.
* Act as a single point of contact for the purposes of oversight management and assurance of the delayed discharge programme.
Please see the full job description for details of requirements.
Informal enquiries to: Karl McLeish
Email: karl.mcleish@nhs.scot
What is it like to work for the Health and Social Care Partnership in Argyll and Bute? CLICK HERE TO FIND OUT
ADDITIONAL INFORMATION FOR CANDIDATES
* You should apply for this post by completing the application process on Jobtrain.
* DO NOT upload a CV as this will not be used for short listing purposes
* Posts close at midnight on the indicated date
* For help to complete an application on Job Train please follow this link:
* To view our accessibility statement, please follow this link:
* Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately
* Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates
* Please contact Jobtrain Candidate Support Hub - for advice and support with any system issues
* We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
* Once you have submitted your application form you will be unable to make any amendments
* Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland
NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.
As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.
Care and compassion
Dignity and respect
Openness, honesty and responsibility
Quality and teamwork
NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.