Job Description
Join the ASM Global team at our new state-of-the-art venue in Derby, opening Spring 2025!
Situated in the heart of Derby’s city centre, this multi-purpose destination aims to be a community hub for both business and entertainment.
About Becketwell Arena
Becketwell is a cutting-edge events complex with a capacity of up to 3,500 people. It is designed to host a variety of events, including large corporate conferences, exhibitions, trade shows, major touring concerts, stand-up comedy, family performances, and sporting events. This is a fantastic opportunity to be part of a brand-new venue from the ground up.
Role Overview:
This post is responsible for the effective management, development and control of the Food & Beverage operation within the venue, ensuring service standards and control systems are in place, are of a high standard and adhered to at all times with a high priority on food safety, revenue generation and stock control.
Key Responsibilities:
* To assist the Head of Food and Beverage to deliver high quality food and beverage products and service and develop the concourse and hospitality offer to enhance the customer experience to achieve financial targets of revenue and profit.
* Provide inspired and effective direction and leadership for the food and beverage department.
* To undertake a hands-on role in the F&B operation including taking an active role and working at varied events.
* Assist with the development of, and deliver, the business plan by helping to optimise all food and beverage revenue streams and seek new ideas, innovations and ways of working to reduce cost and to adapt to a changing financial or operating environment.
* Manage all administrative duties, including income reconciliation, stock taking and accurate stock management, including month-end reporting.
* To plan and accommodate the food and beverage offer for events and ensure that all areas are set up for forthcoming events overseeing the F&B departments to ensure that all elements are in place.
* Oversee the scheduling and efficient use of salaried and casual staff, ensuring sufficient cover for events within budgetary parameters and work at other venues as required.
Key Skills and Experience:
* Experience of working in a senior role in a similar, high volume, customer-focused venue.
* Level 3 Award in Food Safety for Catering
* Level 2 Award in Food Allergen Awareness and Control in Catering
* Level 2 Award in HACCP for Catering
* Holder of a Personal Licence.
* IOSH General Certificate (desirable or willing to work towards)
* Knowledge of the local and regional entertainment offers and venues.
* Sound knowledge of budgeting, stock and margin control.
* Good knowledge of EPOS systems and stock control.
* Ability to communicate effectively with people at all levels, both internally and externally.
* Excellent written and verbal communication skills.
* Experience in providing excellent customer care.
* Experience in financial and budget management
Inclusive Workplace
At ASM Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.
We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.
If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.